IT Release Manager (Remote)

Job Highlights

Using AI ⚡ to summarize the original job post

Responsibilities

• Plan and coordinate all aspects of releases.
• Assist with generating process metrics.
• Manage the planning and reviewing of releases.
• Advise and coordinate the development of the Distribution mechanism, Packaging methodology, Regression testing, and Document issues and escalate to the Release Manager.
• Establish and communicate the release plan to relevant groups.
• Execute according to the release plan.
• Assist as needed in the Change Management process for particular releases.
• Oversee release scheduling and planning to maintain agreed-upon levels of service.
• Manage and coordinate all activities necessary to control, track, and audit releases in the environment.
• Lead the release management function and ensure adequate skill levels and performance of staff.
• Ensure release status, progress, and issues are communicated to appropriate groups.
• Audit and manage the process lifecycle and provide data to the Continual Service Improvement processes.
• Participate on the Change Advisory Board.
• Direct and coordinate release management activity.
• Produce management reports.
• Manage the release team.
• Train others on the release management process.

Qualifications

Required

• Proficient in process execution.
• Good understanding of configuration item relationships.
• Analytical and problem-solving skills.
• Proficient in Software distribution, Test planning, Test execution, Hardware deployment, Software packaging and deployment.
• Good understanding of the contributions made by the Release and Deployment Management process.
• Good project management skills.
• Continuous improvement methods and techniques.
• Ability to express release requirements in service terms.
• Strong understanding of business goals and requirements.
• Ability to analyze complex issues.
• Good interpersonal skills.
• Written, oral, and face-to-face communication skills.
• Influencing and negotiating methods.
• Data modeling skills.

Preferred

• Application development skills.
• Hardware build experience.
• IT operations or infrastructure management experience.
• Deployment and Software distribution knowledge.
• Project management and Process management experience.