Job Search Assistant
Sr Clinical Solution Consultant
Henry Schein One • Remote • Posted 6 days ago
Boost your interview chances in seconds
Tailored resume, cover letter, and cheat sheet
Remote • Full-time • $75,000-$90,000/yr • Senior Level
Job Highlights
Using AI ⚡ to summarize the original job post
This position is responsible for providing workflow and solution design functionality during client engagement projects. The role involves guiding clients through current workflows, upgrades, system changes, and enhancements to ensure the solution meets their needs. The consultant works closely with multiple teams, both internal and external, to evaluate and mitigate potential risks to a successful adoption of products.
Responsibilities
- Design, implement, test, and document functionality based on customer business requirements and workflows
- Facilitate requirements gathering and user story creation
- Develop, design and propose solutions to meet technological and business needs of customers during an onboarding project
- Collaborate with end users to identify needs and opportunities for improved data management and delivery
- Present complex technical information to non-technical audiences
- Support the development of technical, training, and business related documentation
- Provide a series of standardized Solution Calls and demonstrations to clients through the project implementation
- Train customers and partners
- Work with clients to identify and remediate issues and workflow risks early
- Prepare and provide client facing technical follow-up calls and documentation
- Assist and collaborate with multiple internal team on the creation of responses to customer Request for Information or Proposal (RFIs and RFPs)
- Manage projects internally as well as externally
- Provide reliable resolution of critical and high impact problems for customers
- Create team SOPs with collaboration across multiple departments
- Lead a team of less experienced Solution Consultants
Qualifications
Required
- Typically 5 to 7 or more years of increasing responsibility in terms of any applicable professional experience
- Typically a Bachelor's Degree or global equivalent in related discipline
- Strong experience using Practice Management Software, specifically Dentrix Enterprise
- Strong experience in dental industry working with large DSO organizations
- Strong experience presenting to customers face-to-face
- Excellent product knowledge
- Strong understanding of industry practices
- High proficiency with tools, systems, and procedures
- Good planning/organizational skills and techniques
- Good decision making, analysis and problem solving skills with ability to multi-task
- Strong verbal and written communication skills
- Good presentation and public speaking skills
- Good interpersonal skills
- Good conflict resolution skills and ability to deliver difficult messages
- Ability to build partnerships at all levels within the company, begin to build partnerships externally
Preferred
- Master's degree or global equivalent
About Henry Schein One
Henry Schein One is a leading dental practice management software company offering comprehensive solutions for solo practitioners, group practices, and dental service organizations. Their products include cloud-based and client-server practice management systems, business management tools, revenue cycle management solutions, patient marketing options, dental analytics tools, and integrated products for efficient and effective dental care. Henry Schein One aims to empower dental professionals with top-notch technology solutions to enhance productivity, profitability, and patient care.
Full Job Description
***This position is Remote***
Job Summary
This position is responsible for providing workflow and solution design functionality during client engagement projects. Guide clients through current workflows, upgrades, system changes and enhancements to ensure the solution meets the client's needs. This role works closely with multiple teams; both internal and external to evaluate and mitigate potential risk to a successful adoption of our products.
What you will do
Must have:
What you get as a Henry Schein One Employee
Henry Schein One is the global leader in dental management, analytics, communication, and marketing software. Our company's products and services work together as one simple solution to provide users with a seamless and integrated experience.
Our company thrives because of our people. We believe in supportive, diverse, and inclusive workforce, inclusive environments, professional development opportunities, and competitive compensation packages. We value innovation, teamwork, and encourage work-life balance.
One of many reasons why Henry Schein One (HS1) leads the industry is because of our products, services and most importantly our people. In 2022 HS1 was awarded one of the top places to work for in Utah. To learn more, click here: 2022 Best Companies To Work For | Henry Schein One
Henry Schein, Inc. and Henry Schein One, LLC are Equal Employment Opportunity Employers and do not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.
Unfortunately, Henry Schein One is unable to hire individuals residing in North Dakota, Hawaii, West Virginia, Maryland, Delaware, Puerto Rico, or other US Territories at this time.
Job Summary
This position is responsible for providing workflow and solution design functionality during client engagement projects. Guide clients through current workflows, upgrades, system changes and enhancements to ensure the solution meets the client's needs. This role works closely with multiple teams; both internal and external to evaluate and mitigate potential risk to a successful adoption of our products.
What you will do
- Design, implement, test, and document functionality based on customer business requirements and workflows
- Facilitate requirements gathering and user story creation
- Develop, design and propose solutions to meet technological and business needs of customers during an onboarding project.
- Collaborate with end users to identify needs and opportunities for improved data management and delivery
- Present complex technical information to non-technical audiences
- Support the development of technical, training, and business related documentation
- Provide a series of standardized Solution Calls and demonstrations to clients through the project implementation
- Train customers and partners
- Work with clients to identify and remediate issues and workflow risks early
- Prepare and provide client facing technical follow-up calls and documentation
- Assist and collaborate with multiple internal team on the creation of responses to customer Request for Information or Proposal (RFIs and RFPs), including creating and formatting the content, ensuring the quality of the response, and ensuring timely delivery of the response
- Manage projects internally as well as externally
- Provide reliable resolution of critical and high impact problems for customers
- Create team SOPs with collaboration across multiple departments
- Lead a team of less experienced Solution Consultants
- Travel typically less than 10%. Office environment. No special physical demands required.
Must have:
- Typically 5 to 7 or more years of increasing responsibility in terms of any applicable professional experience.
- Typically a Bachelor's Degree or global equivalent in related discipline.
- Strong experience using Practice Management Software, specifically Dentrix Enterprise
- Strong experience in dental industry working with large DSO organizations
- Strong experience presenting to customers face-to-face
- Excellent product knowledge
- Strong understanding of industry practices
- High proficiency with tools, systems, and procedures
- Good planning/organizational skills and techniques
- Good decision making, analysis and problem solving skills with ability to multi-task
- Strong verbal and written communication skills
- Good presentation and public speaking skills
- Good interpersonal skills
- Good conflict resolution skills and ability to deliver difficult messages
- Ability to build partnerships at all levels within the company, begin to build partnerships externally
- Resolve complex issues in effective ways
- Master's degree or global equivalent a plus.
What you get as a Henry Schein One Employee
- A great place to work with fantastic people.
- A career in the healthcare technology industry, with the ability to grow and realize your full potential.
- Competitive compensation.
- Excellent benefits package! Medical, Dental and Vision Coverage, 401K Plan with Company Match, Paid Time Off (PTO), Paid Parental Leave, Short Term Disability, Work Life Assistance Program, Health Savings and Flexible Spending Accounts, Education Benefits, Worldwide Scholarship Program, Volunteer Opportunities, and more.
Henry Schein One is the global leader in dental management, analytics, communication, and marketing software. Our company's products and services work together as one simple solution to provide users with a seamless and integrated experience.
Our company thrives because of our people. We believe in supportive, diverse, and inclusive workforce, inclusive environments, professional development opportunities, and competitive compensation packages. We value innovation, teamwork, and encourage work-life balance.
One of many reasons why Henry Schein One (HS1) leads the industry is because of our products, services and most importantly our people. In 2022 HS1 was awarded one of the top places to work for in Utah. To learn more, click here: 2022 Best Companies To Work For | Henry Schein One
Henry Schein, Inc. and Henry Schein One, LLC are Equal Employment Opportunity Employers and do not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.
Unfortunately, Henry Schein One is unable to hire individuals residing in North Dakota, Hawaii, West Virginia, Maryland, Delaware, Puerto Rico, or other US Territories at this time.
Search for other jobs like this one:
Search for popular related roles:
Remote Senior Business Solutions Consultant jobsRemote Senior Healthcare and Life Sciences Solutions Consultant jobsRemote Senior Client Solutions Advisor jobsRemote Senior Solution Specialist jobsRemote Senior Customer Consultant jobsRemote Senior Solution Consultant - HR jobsRemote Senior Services Consultant jobsRemote Senior Solution Consultant - Higher Education jobsRemote Solutions Sr. Consultant jobsRemote Consultant / Senior Consultant jobs
Search nearby locations hiring for this role:
Senior Clinical Solution Consultant jobs in West Jordan, UTSenior Clinical Solution Consultant jobs in Layton, UTSenior Clinical Solution Consultant jobs in Nephi, UTSenior Clinical Solution Consultant jobs in Holladay, UTSenior Clinical Solution Consultant jobs in Cottonwood Heights, UTSenior Clinical Solution Consultant jobs in Riverton, UTSenior Clinical Solution Consultant jobs in Farmington, UTSenior Clinical Solution Consultant jobs in Tooele, UTSenior Clinical Solution Consultant jobs in Snyderville, UTSenior Clinical Solution Consultant jobs in Taylorsville, UT