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Hotel Assistant General Manager
Aileron Management • Appleton, WI 54913 • Posted 4 days ago
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In-person • Full-time • $45,000-$50,000/yr • Junior Manager
Job Highlights
Using AI ⚡ to summarize the original job post
The Assistant General Manager at the Hampton Inn Appleton/Fox River Mall Area assists the General Manager in achieving hotel profitability through revenue generation, cost control, and guest satisfaction. This role involves a variety of tasks including supervising associates, increasing operational efficiency, acting as the Manager on Duty, supporting sales efforts, ensuring safety and security, and performing accounting-related functions. The position requires a passion for hospitality, the ability to multitask, manage 15+ people, and work in a fast-paced environment.
Responsibilities
- Assists in the selection, supervision, development, appraisal, counseling, and disciplinary action of associates as necessary.
- Achieves desired customer service goals by monitoring the service provided and developing and implementing strategies to achieve desired service levels.
- Increases efficiency of operations by analyzing procedures and practices and implementing alternative strategies as required.
- Act as the Manager on Duty in the absence of the General Manager.
- Assist with the local sales efforts while staying current on industry trends and local market activities.
- Ensure safety and security of the hotel, staff and guests.
- Support the hotel's sales and business strategies to maximize revenues and profitability.
- Partner with GM to create a positive work environment; Serve as a support resource for front line staff in all departments.
- Approve and process vendor invoices, complete bank deposits, audit cash banks and perform other accounting-related functions as necessary.
- Other tasks, projects and duties when needed, as assigned by the General Manager
Qualifications
Required
- Must be at least 18 years of age or older.
- Hotel guest service experience required.
- Supervisory experience required
- Hotel computer systems experience required.
- Strong verbal and written communication skills.
- Ability to work weekends, nights, and holidays.
Preferred
- Undergraduate degree preferred.
Full Job Description
The Hampton Inn Appleton/Fox River Mall Area is looking for an Assistant General Manager to assist the General Manager in achieving hotel profitability through revenue generation, cost control, and guest satisfaction, while maintaining the integrity of the hotel.
The Job
A typical day for the Assistant General Manager includes assisting the General Manager in the day-to-day operations of the hotel.
Job Duties Include:
What would make me successful in this role?
Benefits
About Us
The Hampton Inn is managed by Aileron Management. Our goal is to empower our associates in the pursuit of a successful career - because when you grow, we grow. Our team is fun; our benefits are competitive; and our opportunities for career advancement are plentiful - but it's genuine passion for service that brings us all together. Sound like you? Check us out and apply for a new career today!
We're just off I-41, within walking distance of Fox River Mall, and three miles from Appleton International Airport.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
This organization participates in E-Verify.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Requirements
Salary Description
$45,000-$50,000 Annually depending on experience
The Job
A typical day for the Assistant General Manager includes assisting the General Manager in the day-to-day operations of the hotel.
Job Duties Include:
- Assists in the selection, supervision, development, appraisal, counseling, and disciplinary action of associates as necessary.
- Achieves desired customer service goals by monitoring the service provided and developing and implementing strategies to achieve desired service levels.
- Increases efficiency of operations by analyzing procedures and practices and implementing alternative strategies as required.
- Act as the Manager on Duty in the absence of the General Manager.
- Assist with the local sales efforts while staying current on industry trends and local market activities.
- Ensure safety and security of the hotel, staff and guests.
- Support the hotel's sales and business strategies to maximize revenues and profitability.
- Partner with GM to create a positive work environment; Serve as a support resource for front line staff in all departments.
- Approve and process vendor invoices, complete bank deposits, audit cash banks and perform other accounting-related functions as necessary.
- Other tasks, projects and duties when needed, as assigned by the General Manager
What would make me successful in this role?
- Passion for hospitality
- Ability to multi-task
- Ability to manage 15+ people
- Motivated to enhance the guest experience
- Ability to work in a fast-paced environment
- Attention to detail and time management skills
- Availability to work a flexible schedule: weekends, and holidays
Benefits
- Medical, Dental, and Vision plans - Eligible 1st of the month after 30 days
- Company-Paid Life and AD&D Insurance and Long-term Disability
- Flexible Spending/Dependent Care Account
- Short-term Disability & Accident plans
- Employee Assistance Program
- 401(k) Retirement Plan with company match
- Paid Vacation - up to 10 days per year
- Paid Sick time - up to 5 days per year
- 7 paid Holidays per year
- Referral Program - Earn $500 for referring someone
- Employee Recognition Program - earn gift cards
- Employee discounts
- On-Demand Pay - Access to earned wages before your regular paycheck
- Hilton employee Team Member Travel Program: up to 30 room nights per year from $35 and up, 50% off for family and friends, and 50% off at hotel operated restaurants
About Us
The Hampton Inn is managed by Aileron Management. Our goal is to empower our associates in the pursuit of a successful career - because when you grow, we grow. Our team is fun; our benefits are competitive; and our opportunities for career advancement are plentiful - but it's genuine passion for service that brings us all together. Sound like you? Check us out and apply for a new career today!
We're just off I-41, within walking distance of Fox River Mall, and three miles from Appleton International Airport.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
This organization participates in E-Verify.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Requirements
- Must be at least 18 years of age or older.
- Hotel guest service experience required.
- Supervisory experience required
- Hotel computer systems experience required.
- Strong verbal and written communication skills.
- Undergraduate degree preferred.
- Ability to work weekends, nights, and holidays.
Salary Description
$45,000-$50,000 Annually depending on experience
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