Consumer Services Coordinator (Case Management) for Riverside School Age East

Job Highlights

Using AI ⚡ to summarize the original job post

Responsibilities

• Responsible for a CSC's daily responsibilities in providing case coordination services for consumers.
• Utilize Person-Centered Planning strategies to create and execute the Individual Program Plan (IPP) for consumers, generate progress reports, and conduct annual reviews.
• Evaluate the consumer's progress and plan as identified in the IPP on an ongoing basis; create and implement IPP Addendums, as needed.
• Provide advocacy services to consumers and their families.
• Attend all relevant meetings, i.e., Individual Education Plan (IEP), Individual Transition Plan (ITP), Individual Habilitation Component (IHC), etc., and prepare paperwork as necessary.
• Seek out and effectively utilize generic resources on behalf of consumers and their families.
• Complete individual or family crisis intervention and appropriately document activities.
• Complete Special Incident Reports on a timely basis and inform representatives of other agencies and programs as appropriate.
• Coordinate consumer assessments, including medical, psychological, developmental, educational, vocational, OT/PT and others.
• Complete placement and liaison activities, as required.
• Ensure Medicaid Waiver standards are always maintained and documentation completed on a timely basis.
• Arrange for the placement of consumers in residential facilities, day programs and/or other training programs as clinically indicated and approved by the Interdisciplinary Team.
• Complete facility audits (ICRC 513 form) as required.
• Identify situations in vendored programs requiring the attention of the Quality Assurance and/or Resource Development and Transportation Program and make the appropriate referral.
• Keep the manager informed of the status of the caseload, community and activities, and unusual or difficult case situations.
• Participate in case conferences and interagency meetings, as needed or assigned.
• Complete IRC's orientation and new staff training sessions.
• Visit Level 2, 3 and 4 residential facilities and day programs as assigned.
• Participate in at least one Quality Assurance evaluation/audit of a community care facility, health care facility, or a day program annually.

Qualifications

Required

• Bachelor's degree from an accredited college or university and one year of experience, including case management, in intellectual/developmental disabilities, social work, special education, early childhood development, or a related field.
• OR Master's degree in social work, psychology, public health nursing, teaching, special education, early childhood development, or a related field from an accredited college or university.
• Bilingual preferred but not required.
• Ability to establish and maintain effective working relationships with others.
• Ability to work cooperatively and effectively with others.
• Maintain good attendance and punctuality.
• Ability to follow oral and written direction.
• Good verbal and written communication skills.
• Full use of an automobile, possession of a valid California driver's license and liability insurance for the minimum amount prescribed by law or ability to provide for independent transportation.
• Must have and maintain a safe driving record.

Preferred

• For candidates who meet the education requirement for CSC, but not the experience requirement, we are accepting applications for a Case Management Trainee (CMT). The Case Management Trainee is a year long trainee position; the minimum requirement is a Bachelor's degree from an accredited college or university.