Sales Representative

Job Highlights

Using AI ⚡ to summarize the original job post

Responsibilities

• Meet with clients virtually and over the phone to assess the scope of work for their move.
• Tailor an estimate based on the specific needs of each homeowner.
• Serve as the main point of contact and liaison between the client and all participating departments.
• Provide excellent follow-through and communicate professionally and effectively with clients and operations.
• Work cross-functionally with Support Staff, Operations, Team Leads, Movers, Vendors, Management, and anyone else within the organization to meet the needs of our business.
• Conduct virtual and phone estimates using our CRM and other tools.
• Use our CRM to record all client correspondence.
• Log all calls (inbound and outbound) in sales opportunity.
• Log all notes, instructions, etc in sales opportunity.
• Create estimates based on scope of work, recognizing that every job is different and communicating that with Ops.
• Use sales opportunities to communicate with clients via text/email.
• Participate in Marketing + Sales Activities as needed.
• Participate in Chamber Events.
• Participate in Other Association Events.
• Outreach to real estate/apartment offices both virtually and in person.
• Answer phones + handle client needs in a timely manner.
• Respond to new and existing leads in our CRM within 1 hour of receipt.
• Alternate on-call weekend schedule for lead inquiries and returning voicemails.
• Display Teamwork: assist with other departments when needed; ops, claims, storage, marketing, etc.

Qualifications

Required

• High School Diploma or General Education Degree (GED).
• A minimum of five years of sales experience and/or training.
• Experience with a Moving Company is a plus.
• Excellent verbal and written communication skills.
• Time management skills.
• Computer skills.