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Project Manager Information Technology Senior - IM Health Plans

Christus Health • Irving, TX 75039 • Posted 3 days ago

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In-person • Full-time • Senior Level

Job Highlights

Using AI ⚡ to summarize the original job post

The Project Manager Information Technology Senior at Christus Health is responsible for determining user demands, establishing work priorities, and planning, directing, and monitoring project work under the direction of senior personnel. This role supports Information System related business planning requirements, maintains project issues, and reports on progress. The senior PM will also manage multiple large size projects, mentor junior team members, and ensure high-quality project delivery and customer experience.

Responsibilities

  • Meets expectations of the applicable OneCHRISTUS Competencies.
  • Follow PMO methodology, processes to lead and manage projects end to end.
  • Responsible for creating and managing project scope, resource, and budget.
  • Manage multiple large size projects and mentor junior team members.
  • Analyze, understand business requirements, vendor statements, and other documents to outline project artifacts.
  • Manage multiple projects by maintaining high quality in deliverables, implementation, and customer experience.
  • Manage complex, enterprise level projects with minimal oversight.
  • Provide oversight to Project Coordinators, PM I, and PM II.
  • Ensure PPMO processes followed, artifacts are developed and saved at the appropriate documentation repository.
  • Create Charter, Project Plan, Budget Tracker, RACI, Weekly Status Reports, Project Steering Committee, and presentation materials.
  • Establish critical path milestones and report status to the executive leadership.
  • Identify dependencies, risks ahead of time and work with stakeholders to create mitigation plan.
  • Adhere to PPMO department policies, procedures, and documentation requirements.
  • Facilitate planning & design sessions for clear in-scope, out of scope, and designs of the projects.
  • Plan for and ensure preparation and maintenance of documentation pertaining to programming, systems operation, and user documentation.
  • Ensure training of users in the operation and functionality of computer applications.
  • Validate competency of users in utilization of information systems prior to systems go-live.

Qualifications

Required

  • Bachelor's degree in related field or relevant experience in an Information Systems environment.
  • Working experience in large multi-hospital system is preferred.
  • Clinical project implementation and management experience.
  • Epic or Meditech specific experience is preferred.
  • Previous experience managing projects of small to medium scope and complexity.
  • Six years previous experience working on information technology project teams and in obtaining customer requirements and other analysis activities.
  • Clinical education background is a preferred.

Preferred

  • PMI Certification.

About Christus Health

CHRISTUS Health is a multinational Catholic healthcare system providing a wide range of services including acute care, long-term care, outpatient clinics, and specialized care like pediatric, cancer, heart, and orthopedic services. Operating in six countries, CHRISTUS Health integrates faith-based values into its medical care to offer holistic healthcare to patients. The company is known for its high-quality patient care, strategic partnerships, and commitment to growth and expansion in the healthcare industry.

Full Job Description

Description

Summary:

Under the direction of the Manager, Director or other senior personnel, the Project Manager determines user demands, establishes work priorities, and plans; directs and monitors project work. Supports Information System related business planning requirements including, but not limited to, budgeting, scheduling, and workload planning. Maintains project issues and reports to Information System management and local steering teams on progress of critical path items. Reports project status and accomplishments. Relies on experience and judgment to plan and accomplish goals. The Project Manager will gather and evaluate information concerning a user's conceptual needs, estimate and schedule project activities and associated costs, coordinate and participate in analysis/design/coding activities, ensure that system changes are fully tested, ensure users are fully trained and prepared, associated guideline and procedure requirements are met, and coordinate implementation of the changes.

Responsibilities:

  • Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
  • Follow PMO methodology, processes to lead and manage projects end to end
  • Responsible for creating and managing project scope, resource and budget.
  • Responsible to manage multiple large size projects. Also, be responsible for mentoring and providing oversight to projects managed by junior members of the team.
  • Responsible for analyzing, understanding business requirements, vendor statement of works and other form of requirement documents to clearly outline project artifacts.
  • Expected to manage multiple projects by maintaining the high level of quality in terms of deliverables, implementation, and customer experience.
  • Responsible to manage complex, enterprise level projects with minimal oversight. Enterprise level projects include several ministries/locations. Project Manager is responsible to bring in right leadership, resources, vendors, and all stakeholders together to organize and facilitate project kick-off.
  • Senor PMs are responsible for managing multiple, complex, enterprise wide projects simultaneously by following PPMO processes and maintaining highest quality.
  • Senior PMs are expected to provide oversight to Project Coordinators, PM I and PM II. Sr. PM also responsible for successful implementation of the projects that they would be overseeing.
  • Senior PMs are responsible to make sure PPMO processes followed, artifacts are developed and saved at the appropriate documentation repository.
  • Sr. PMs are to ensure all projects documentation has been followed and ready for external audit on PPMO processes and procedures.
  • Responsible for creating Charter, Project Plan, Budget Tracker, RACI, Weekly Status Reports, Project Steering Committee, and presentation materials, GLRA and Change Management processes.
  • Responsible for establishing critical path milestones and reporting the status to the executive leadership on a regular basis.
  • Must develop concrete project plan before moving project to implementation. Lead and track the project progress by the project plan. Not acceptable to manage projects without project plan.
  • Responsible for identifying dependencies, risks ahead of time, work with respective stakeholders to create mitigation plan and actively monitor and report the progress.
  • Adhere to PPMO department policies, procedures, and documentation requirements. All projects and documentations are subject to internal/external audits, must need to maintain meticulous documentation.
  • Responsible for facilitating planning & design sessions to iron out clear in-scope, out of scope and designs of the projects.
  • Training: Works with IS Training and Vendors on the following:
    • Planning for and ensuring preparation and maintenance of documentation pertaining to programming, systems operation and user documentation.
    • Translating business specifications into user documentation.
    • Planning, writing, and overseeing user support documentation efforts, including online help screens.
    • Insuring training of users in the operation and functionality of computer applications and the related business processes.
    • Validating competency of users in utilization of information systems prior to systems go-live or major changes.
    • Ensuring super-users or other support personnel are in place at go-live, and succession planning is documented to ensure ongoing competency support in facilities and departments affected by new systems being implemented or upgraded.

Requirements:

  • Bachelor's degree in related field or relevant experience in an Information Systems environment required.
  • Working experience in large multi-hospital system is preferred.
  • Clinical project implementation and management is required, Epic or Meditech specific experience is preferred.
  • Previous experience managing projects of small to medium scope and complexity.
  • Must have six years previous experience working on information technology project teams and in obtaining customer requirements and other analysis activities.
  • Clinical education background is a preferred.
  • PMI Certification strongly preferred.

Work Type:

Full Time


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