Earnbetter

Job Search Assistant

SALES OPERATIONS MANAGER

Mashgin • Palo Alto, CA 94301 • Posted 1 day ago

Boost your interview chances in seconds

Tailored resume, cover letter, and cheat sheet

Hybrid • Full-time • $160,000-$210,000/yr • Mid Level Manager

Job Highlights

Using AI ⚡ to summarize the original job post

As a Sales Operations Manager at Mashgin, you will play a crucial role in driving insights, operations, and strategy to enhance the sales and customer success functions. This position involves partnering with the Chief Revenue Officer to strategize and operate the sales organization, leading cross-functional initiatives, and ensuring the accuracy and efficiency of the CRM. The role requires working from the Palo Alto office at least two days a week.

Responsibilities

  • Owning all aspects of our CRM to ensure accuracy, ease of use, and it being the source of truth for bookings and ARR information.
  • Responsible for enhancing and maintaining our sales compensation plans, quotas, and commission processes.
  • Providing business insights on a weekly/quarterly basis to inform business decisions and ensure sales team effectiveness.
  • Owning the new hire onboarding process, ramp schedule, and programs to ensure new AEs get up to speed and productive quickly.
  • Building a team of high performers to scale the sales operations function as needed.
  • Rolling up your sleeves and getting into the weeds to drive direct impact on a daily basis.
  • Working in our CRM, Google Sheets, and Excel on a daily basis.
  • Talking frequently with our stakeholders in sales, marketing, ops, product, finance, and more to help troubleshoot systems issues.
  • Reviewing insights from our analyses and building future-state processes and systems.

Qualifications

Required

  • 5+ years of professional experience, ideally in consulting, banking, private equity, corporate strategy, or a startup
  • Proficient in Excel, SQL and other data visualization tools such as Tableau, Looker, etc.
  • Previous Salesforce and Hubspot experience is a plus
  • Strong written and verbal communication skills
  • Flexible and comfortable pivoting quickly and often

Full Job Description

Palo Alto, CASales & Marketing – Sales /Full-time /HybridAbout MashginAt Mashgin, we are developing the future of checkout experiences. We aim to reduce the friction between customer desires and their ability to be on their way. In May 2022, Mashgin closed a Series B funding round at a $1.5B valuation. We are backed by some of Silicon Valley’s leading investors including Matrix Partners, NEA and Y Combinator. Our ecosystem is anchored by the only 3D computer vision and deep learning based checkout system in the world. We have 4,000+ locations world wide with customers across a wide spectrum of verticals including the NFL, MLB, Circle K, ampm, Aramark and Compass Group.We value autonomy of ones work, a culture of respect for one another, and building products with empathy for our customers.Position SummaryAs a member of our Sales leadership team, you will have an integral role in driving the insights, operations, and strategy that enables Sales and Customer Success to run better, faster, and smarter. You will partner with the Chief Revenue Officer in driving the strategy and operations of the sales organization, and gaining exposure to a wide variety of challenges, processes, and data that makes the engine of this Sales organization hum. As a Manager/Director on the team, you will lead cross-functional initiatives from ideation to analytics to recommendations to drive impact across the sales organization.You will be required to be working from our office headquartered in Palo Alto, CA at least 2 days a week. You Will BeOwning all aspects of our CRM to ensure that it is accurate, easy to use, and the source of truth for bookings and ARR information (and in sync with finance systems, ops tools, etc.)Responsible for enhancing and maintaining our sales compensation plans, quotas, and commission processesProviding business insights on a weekly / quarterly basis to inform business decisions, and ensure sales team effectivenessOwning the new hire onboarding process, ramp schedule, and programs to ensure new AEs get up to speed and productive quicklyBuilding a team of high performers to scale the sales operations function as needed, while also rolling up your sleeves and getting into the weeds to drive direct impact on a daily basisWorking in our CRM, Google Sheets, and Excel on a daily basis while talking frequently with our stakeholders in sales, marketing, ops, product, finance, and more to help troubleshoot systems issues, review insights from our analyses, and build future-state processes and systemsMinimum Qualifications5+ years of professional experience, ideally in consulting, banking, private equity, corporate strategy, or a startupProficient in Excel, SQL and other data visualization tools such as Tableau, Looker, etc. Previous Salesforce and Hubspot experience is a plus Strong written and verbal communication skillsFlexible and being comfortable pivoting quickly and oftenWhat We OfferAn opportunity to work on a small, multidisciplinary team with the potential to break new ground in many different industriesExcellent health, dental and vision insurance for you and your dependents401k planFlexible PTO policyCatered lunch in office with fully stocked snacks and beveragesCompetitive salary and options in a small, rapidly scaling company$160,000 - $210,000 a yearFor roles based in Palo Alto, CA, the overall market range for Mashgin is typically $160,000 - $210,000 USD annually. Note that total compensation for this position will be determined by candidate’s relevant qualifications, work experience, skills, and other relevant factors. This estimate excludes the value of any benefits offered by Mashgin, and the potential future value of any other long-term incentives.Mashgin is proud to be an equal opportunity employer. Individuals seeking employment at Mashgin are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.