DoorDash • San Jose, CA 95112 • Posted 2 days ago
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As a Front of House Associate at DoorDash, you will manage the day-to-day operations of a shared-use, commercial kitchen, ensuring efficient order fulfillment and delivery, maintaining food safety standards, and supporting restaurant operators. This role involves facility management, merchant support, and order fulfillment, requiring a passion for customer service and a willingness to adapt to a rapidly evolving work environment.
About DoorDash
DoorDash is a technology company in the food delivery industry, connecting consumers with local businesses for on-demand food delivery services. The company, headquartered in San Francisco, operates primarily in the United States, providing a convenient platform for customers to order from thousands of restaurants through their website or mobile app.
DoorDash is building innovative kitchen formats that cater to the on-demand economy. These are kitchens tailored to off-premise (delivery, catering, pick-up, etc) with a minimum storefront. Our goal is to create the future of food delivery with a faster service and higher quality.
About the RoleYou will help manage the day-to-day operations of a shared-use, commercial kitchen housing multiple restaurant operators and back of house teams, ensuring that food orders are quickly going out to our delivery drivers with 100% accuracy and delivering great customer experiences. You will support our restaurant operators, upkeep the facility, and maintain food safety compliance at all times. This position reports directly to the Kitchen Operations Manager.
You're excited about this opportunity because...Facility Management
Merchant Support
Food Safety
Order Fulfillment
You have experience in one of these industries: food and beverage, hospitality, or logistics/fulfillment in front-of-the house or administrative/facilities roles. You have a passion for customer service and are ready for a new challenge: to reinvent the kitchen for the modern age! You always believe theres a better way and never settle for mediocre service or product. You are humble and professional.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Night, weekend and holiday availability is required.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
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Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.
DoorDash cares about you and your overall well-being. Thats why we offer a comprehensive benefits package for all regular employees, that includes a 401(k) plan with an employer match, paid time off, paid parental leave, wellness benefit and several paid holidays. Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, family-forming assistance, a commuter benefit match and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of usersfrom Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Were committed to growing and empowering a more inclusive community within our company, industry, and cities. Thats why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on protected categories, we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
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