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District Manager - Retail

Verizon • Butler, NJ 07405 • Posted 1 day ago

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In-person • Full-time • $100,000-$186,000/yr • Mid Level Manager

Job Highlights

Using AI ⚡ to summarize the original job post

As a District Manager for Retail at Verizon, you will play a critical role in supporting business growth within your retail store district. Your responsibilities include communicating business changes, driving a team of Retail Store Managers, developing a vision and purpose, and leading sales strategies to motivate and inspire the team. The role involves developing staff, leading sales and customer experience efforts, managing and growing the customer base, and fostering leadership qualities within the team.

Responsibilities

  • Support business growth in your retail store district.
  • Communicate business changes and key messages.
  • Drive a team composed of Retail Store Managers.
  • Develop a vision and purpose, along with sales strategies.
  • Build a high-performance team culture.
  • Inspire your team to deliver outstanding sales results through excellent customer experiences.
  • Develop staff and lead the sales and experience efforts across your Retail district.
  • Foster leadership qualities in your direct reports.
  • Manage and grow the existing customer base.
  • Monitor financial, budgeting, and sales reporting for retail stores in your territory.
  • Deliver shared customer experiences across the geography.
  • Lead and communicate with teams to ensure deliverables are executed and best practices are shared.
  • Lead geographically dispersed teams by facilitating meetings, evaluating issues, providing solutions, and driving results against timelines.
  • Identify and facilitate new store openings, relocations, and refreshes.
  • Develop local community relationships.
  • Resolve employee and customer escalations in a timely manner.
  • Ensure others understand the "why" behind change and strategies being set for the organization.

Qualifications

Required

  • Bachelors degree or four or more years of work experience.
  • Six or more years of relevant work experience.
  • Retail management experience.
  • A valid driver's license.
  • Eligibility to pass Motor Vehicle Record check.

Preferred

  • A degree.
  • Knowledge of the wireless industry.
  • Familiarity with billing systems and software packages.
  • Experience managing competing priorities with tight deadlines in a dynamic environment.
  • Experience forecasting, tracking, and reporting key financial, budget, and sales metrics.
  • Strong communication skills.
  • The ability to present to a variety of audiences.
  • Demonstrated organizational, interpersonal, and negotiation skills.

About Verizon

Verizon is a telecommunications company in the United States, offering wireless communications, broadband internet, and digital television services. It operates through Verizon Wireless and Verizon Wireline segments, serving millions of retail connections. Verizon is known for its network reliability, coverage, and ongoing investments in 5G technology to cater to consumer and business customers.

Full Job Description

When you join Verizon

Verizon is one of the worlds leading providers of technology and communications services, transforming the way we connect around the world. Were a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come togetherlifting up our communities and striving to make an impact to move the world forward. If youre fueled by purpose, and powered by persistence, explore a career with us. Here, youll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.

What youll be doing...

You'll be a critical component in supporting business growth in your retail store district. You will help communicate business changes and key messages. Youll drive a team composed of Retail Store Managers. Your main objective will be to develop a vision and purpose, along with sales strategies to motivate and inspire those most impacted by your direct reports. Youll build a high-performance team culture, inspiring your team to deliver outstanding sales results through excellent customer experiences.

  • Developing staff and leading the sales and experience efforts across your Retail district to deliver outstanding results.

  • Fostering leadership qualities in your direct reports to motivate and coach their teams to achieve high performance results, and to create a culture of collaboration and curiosity.

  • Managing and growing the existing customer base.

  • Monitoring financial, budgeting, and sales reporting for retail stores in your territory, and driving high-margin revenue across all branded distribution.

  • Delivering shared customer experiences across the geography.

  • Leading and communicating with teams as appropriate to ensure that deliverables are executed and best practices are shared across teams.

  • Leading geographically dispersed teams by facilitating meetings, evaluating issues, providing solutions, and driving results against timelines.

  • Identifying and facilitating new store openings, relocations, and refreshes.

  • Developing local community relationships.

  • Resolving employee and customer escalations in a timely manner.

  • Ensure others understand the "why" behind change and strategies being set for the organization.

Our comprehensive benefits (starting day one) and perks are designed to help you move forward in your career and in your life outside of Verizon. From health and well-being benefits to investment in your education and career, weve got you covered!

  • Best in class medical, dental, and vision

  • Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both (effective January 1, 2024)

  • $20,000 stock grant per year, part of Verizons Stock Together award program

  • Sales recognition programs that have, in the past, awarded top performers with all inclusive travel to domestic and international destinations, gifts, and other incentives

  • Five weeks of paid time off (vacation, holidays, and personal days)

  • 8 weeks of paid parental leave for eligible new parents (for new moms, when paired with short-term disability, this benefit provides up to 16 weeks of paid time-off)

  • Up to $8K per year in tuition assistance

  • Discounts up to 50% off on Verizon products and services

  • Additional employee discounts on attractions, automotive, travel, and more

Too good to be true? Hear from our Verizon Retail Team Members on what it's like to be part of a team that invests in you. From our in-person new hire experience and award-winning training programs to our inclusive culture of learning and amazing benefits, youll be able to apply your skills while elevating your career.

What were looking for...

You thrive in a sales environment, and sharing this energy with a team that you can develop and motivate excites you most. You set the bar high when it comes to achieving goals, and you know how to motivate others to help you get there. Youre open to new ideas, relate well with a variety of different people, and are attuned to the needs of others to ensure that they can perform at their best. You know youve succeeded when your team is delivering.

Youll need to have:

  • Bachelors degree or four or more years of work experience.

  • Six or more years of relevant work experience.

  • Retail management experience.

  • A valid drivers license.

  • Eligibility to pass Motor Vehicle Record check.

Even better if you have one or more of the following:

  • A degree.

  • Knowledge of the wireless industry.

  • Familiarity with billing systems and software packages.

  • Experience managing competing priorities with tight deadlines in a dynamic environment.

  • Experiencing forecasting, tracking, and reporting key financial, budget, and sales metrics.

  • Strong communication skills.

  • The ability to present to a variety of audiences.

  • Demonstrated organizational, interpersonal, and negotiation skills.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you dont meet every even better qualification listed above.

Where youll be working

In this worksite-based role, you'll work onsite at a defined location(s).

Scheduled Weekly Hours

40

Equal Employment Opportunity

Were proud to be an equal opportunity employer - and celebrate our employees differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefits, short term incentives, 401(k) Savings Plan, stock incentive programs, paid time off, parental leave, adoption assistance and tuition assistance, plus other incentives, weve got you covered with our award-winning total rewards package. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.If you are hired into a California, Colorado, Connecticut, Hawaii, Maryland, Nevada, New York, Rhode Island, Washington or Washington, D.C. work location, the compensation range for this position is between $100,000.00 and $186,000.00 annually based on a full-time schedule. The salary will vary depending on your location and confirmed job-related skills and experience. This is a commission based position with the potential to earn more. For part time roles, your compensation will be adjusted to reflect your hours.

Required

    Preferred

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