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General Manager
Compass Group USA • Kansas City, MO 64101 • Posted 2 days ago via LinkedIn
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In-person • Full-time • $80,000-$85,000/yr • Mid Level Manager
Job Highlights
Using AI ⚡ to summarize the original job post
As a General Manager at Delta VIP Sky Lounge, you will oversee the operation of the lounge, ensuring it meets and exceeds client expectations while maintaining the approved budget. This role involves maintaining excellent relationships with employees, guests, clients, and other departments, promoting professional growth, and driving a culture of consistency and exceptional guest service.
Responsibilities
- Leads a team of engaged, motivated, and guest-centric employees
- Conducts ongoing training and drives performance
- Manages in compliance with company and clients' established policies and procedures
- Maintains food costs while ensuring the highest quality standards
- Establishes and maintains good rapport with staff, clients, guests, and other departments
- Manages purchasing and inventory controls; assists with menu planning in consultation with chefs
- Is knowledgeable on HACCP controls along with proper storage and use of food
Qualifications
Required
- Bachelor’s degree is preferred, or equivalent professional experience
- 5+ years of upscale food service experience, including several years at the management level
- Experience in personnel management including hiring, supervision, evaluation, and succession planning
- Proven track record of achieving company goals in compliance with company/client policies and procedures
- Excellent leadership and organizational skills
- Demonstrated success with performance management
- Effective problem-solving and conflict-management skills
- Ability to multi-task and stay on task
- Experience in food purchasing, food costs, and inventory control
- Ability to create budgets, flash reports, financial targets, and forecasts
- Knowledge of cash handling procedures and reconciliation of multiple cash banks and reports
- Knowledge of HACCP controls along with proper storage and use of food
- Monitor compliance with health and fire regulations regarding food preparation and serving
- Exceptional business etiquette and client relations
Preferred
- ServSafe or Department of Health certification
Full Job Description
HIRING NOW!! General Manager - Delta VIP Sky Lounge - MCI Airport with Compass-USA
Working as a General Manager, you will maintain the Delta Sky Club following the approved budget while meeting and exceeding the client's expectations. You will maintain excellent relationships with employees, guests, clients, and other departments within the operation. Our General Managers promote the professional growth and development of the entire team. You will ensure drive a culture of consistency and exceptional guest service, every day.
- Salary- $80,000-$85,000 *based on skill, experience, and work history
- The lounge is open from 4:30 AM -7:30 PM - 365 days a year
- Based on a 50-hour work week - Open availability is required
- Work one weekend on, and one weekend off!!
- Experience in Fine Dining and/or VIP Clubs is HIGHLY DESIRABLE
Take a peep inside the #1 Rated Delta Sky Lounge
Key Responsibilities:
- Leads a team of engaged, motivated, and guest-centric employees - conducts ongoing training and drives performance
- Manages in compliance with company and clients' established policies and procedures
- Maintains food costs while ensuring the highest quality standards
- Establishes and maintains good rapport with staff, clients, guests, and other departments
- Manages purchasing and inventory controls; assists with menu planning in consultation with chefs
- Is knowledgeable on HACCP controls along with proper storage and use of food
Preferred Qualifications:
- Bachelor’s degree is preferred, or equivalent professional experience
- 5+ years of upscale food service experience, including several years at the management level
- Experience in personnel management including hiring, supervision, evaluation, and succession planning
- Proven track record of achieving company goals in compliance with company/client policies and procedures
- Excellent leadership and organizational skills; highly diligent with a laser focus on the details
- Demonstrated success with performance management - your leadership delivers results via an impactful, engaged team
- Effective problem-solving and conflict-management skills
- Ability to multi-task as well as stay on task and concentrate with constant interruptions
- Experience in food purchasing, food costs, and inventory control
- Ability to create budgets, flash reports, financial targets, and forecasts
- Knowledge of cash handling procedures and reconciliation of multiple cash banks and reports
- Must be knowledgeable on HACCP controls along with proper storage and use of food
- Monitor compliance with health and fire regulations regarding food preparation and serving
- Exceptional business etiquette and client relations
- Conformity to the highest standards of personal integrity and ethical behavior
- Business systems savvy (MS Office/reporting & planning)
- ServSafe or Department of Health certification is a plus
Eurest maintains a drug-free workplace.
Associates at Eurest are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
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