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Customer Service Specialist

NatureSweet • San Antonio, TX 78208 • Posted 1 day ago via LinkedIn

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In-person • Full-time • Junior Level

Job Highlights

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NatureSweet is seeking a Customer Service Specialist for weekend coverage, based in Bentonville, Arkansas, or San Antonio, Texas. The role involves ensuring excellent customer service, handling multi-tasking environments, and maintaining a sense of urgency. The ideal candidate will have a Bachelor's degree in business or a related field, 2-3 years of experience in customer service/indirect sales, and bilingual proficiency in English.

Responsibilities

  • Ensure excellent customer service
  • Handle multi-tasking environments
  • Maintain a sense of urgency
  • Communicate internally and externally for customer service

Qualifications

Required

  • Bachelor's degree in business or a related field
  • 2-3 years of experience in customer service/indirect sales
  • Bilingual in English

Preferred

  • CPG experience

Full Job Description

NatureSweet®is the single-source solution for greenhouse-grown vegetables and is the #1 best-selling brand in snacking tomatoes. The largest vertically integrated agriculture company in North America, NatureSweet guarantees great-tasting produce year-round, both organic and conventional. Our vegetables are carefully grown, harvested, and packaged by more than 6,000 directly employed company Associates. NatureSweet tomatoes, cucumbers, and sweet peppers are handpicked at the peak of freshness and sold at major supermarket retailers throughout the United States, Mexico, and Canada. NatureSweet is dedicated to having a positive social, environmental, and economic impact within our communities, and our commitment is to transform the lives of agricultural workers throughout North America. This work, as well as our efforts regarding sustainability, have led us to earn B Corp, Fair Trade, and EFI certifications.



Job Title: Customer Service Specialist - Weekend Coverage

Location: Bentonville, Arkansas, or San Antonio, Texas.

Schedule: Thursday - Monday / 8:00 AM - 5:00 PM (weekend coverage)

Basic Requirements:

  • Bachelor's degree in business or a related field.
  • Bilingual: English required

Key Job Accountabilities:

  • 2-3 years of experience in customer service/indirect sales
  • Background in multi-tasking environments
  • Sense of urgency
  • Consumer Packed Goods (CPG) experience desired.
  • Ability to communicate internally and externally for excellent customer service.



NatureSweet’s purpose as a company is to transform the lives of agricultural workers in North America. As such, we have very robust processes and policies around our employment efforts. NatureSweet will never request payments through any means in connection with the application for employment.

NatureSweet is committed to fostering a diverse workforce by creating a collaborative, equitable, and inclusive workplace where everyone, regardless of what we look like, or where we come from, feels valued, respected, and empowered to reach their full potential.