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Technical Account Manager (Remote From Anywhere)

Workling • Remote • Posted 1 day ago via LinkedIn

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Remote • Full-time • Senior Level

Job Highlights

Using AI ⚡ to summarize the original job post

Workling is seeking a Technical Account Manager to ensure customer success by overseeing ongoing deliveries and maximizing the value of services through expert consultation on software delivery. This role involves managing technical delivery within existing accounts, engaging in technical discussions with clients, and providing consultations on best practices in software delivery.

Responsibilities

  • Managing technical delivery within existing accounts, collaborating closely with account management and technical leads.
  • Articulating the value proposition of our delivery model to both existing and potential customers.
  • Engaging in technical discussions with external clients regarding software development and delivery solutions, guiding team composition and solution determination.
  • Providing estimations and recommendations for software delivery approaches, emphasizing team composition and sizing.
  • Offering consultations on best practices in software delivery, including Continuous Integration/Continuous Deployment (CI/CD), DevOps, automated testing, and User Experience (UX) design.

Qualifications

Required

  • 5+ years of experience in the software development lifecycle (SDLC), with a proven track record of building software with teams. Experience at the engineering manager or director level is desirable.
  • Ability to design and implement innovative technology solutions.
  • Experience leading teams of software developers or engineers in delivering solutions, with expertise in DevOps or testing preferred.
  • Subject Matter Expertise in 1-2 verticals is desirable, with deep domain experience in at least one.
  • A bachelor's degree in Computer Science is definitely a plus.
  • Experience in Java, .NET, React, or Python development is desirable.

About Workling

Workling is a platform that connects companies with over 600,000 developers in Latin America, offering access to a global talent pool. They specialize in bridging the gap between employers and skilled developers worldwide, catering to the increasing demand for remote work opportunities.

Full Job Description

At Workling, we're revolutionizing the way businesses thrive by seamlessly matching challenges with skills, igniting instant impact and fueling continuous growth opportunities for professionals worldwide.


Overview of the Role:


Our client is looking for a Technical Account Manager to play a crucial role in ensuring their customers' success. As the technical champion for assigned accounts, you'll oversee ongoing deliveries and proactively identify opportunities to maximize the value of our services by providing expert consultation on software delivery.


As part of the team, you will be:


- Managing technical delivery within existing accounts, collaborating closely with account management and technical leads.

- Articulating the value proposition of our delivery model to both existing and potential customers.

- Engaging in technical discussions with external clients regarding software development and delivery solutions, guiding team composition and solution determination.

- Providing estimations and recommendations for software delivery approaches, emphasizing team composition and sizing.

- Offering consultations on best practices in software delivery, including Continuous Integration/Continuous - Deployment (CI/CD), DevOps, automated testing, and User Experience (UX) design.


Key qualifications and skills to succeed in this role:


- 5+ years of experience in the software development lifecycle (SDLC), with a proven track record of building software with teams. Experience at the engineering manager or director level is desirable.

- Ability to design and implement innovative technology solutions is highly valued.

- Experience leading teams of software developers or engineers in delivering solutions, with expertise in DevOps or testing preferred.

- Subject Matter Expertise in 1-2 verticals is desirable, with deep domain experience in at least one.

- A bachelor's degree in Computer Science is definitely a plus.

- Experience in Java, .NET, React, or Python development is desirable.


What to expect from us:


- Fully Remote: Enjoy the freedom to work from anywhere in the world.

- Competitive Compensation: Receive excellent pay in USD or your preferred local currency.

- Home Office Setup: We provide the necessary hardware for your home office.

- Flexible Hours: Design your own work schedule for optimal work-life balance.

- Paid Leave: Enjoy paid parental leave, vacation, and national holidays.

- Dynamic Work Culture: Thrive in our innovative and multicultural environment.

- Elite Collaboration: Work with the global top 1% of talent in various fields.

- Growth and Support: Benefit from mentorship, skill development, promotions, and diverse career growth opportunities


Join Workling's mission to connect top talent with global opportunities, driving impact and sustained growth for professionals and businesses.