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Customer Service Representative
Insight Global • Ontario, CA 91764 • Posted 1 day ago via LinkedIn
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In-person • Full-time • Entry Level
Job Highlights
Using AI ⚡ to summarize the original job post
A Customer Service Representative is sought by a leader in the logistics industry to provide excellent customer service to external automotive customers and internal business partners. The role involves ensuring a positive end-to-end experience through verbal and written communication, monitoring delivery routes, and handling any related changes.
Responsibilities
- Provide verbal and written communication via phone support and email correspondence
- Monitor various processes including delivery routes and any related changes
Qualifications
Required
- 1+ years of experience as a Customer Service Representative within a call center environment
- High school diploma or equivalent
- Proficiency utilizing Microsoft Office programs such as Outlook and Word
- Excellent communication skills
- Ability to resolve issues within a timely and professional manner
Preferred
- Logistics and/or supply chain industry experience
- Bilingual – Spanish speaking
About Insight Global
Insight Global Education is an education company that offers transformative educational travel programs for university students, recent graduates, high schools, and community groups. They focus on providing safe, culturally vibrant, and educational experiences in remarkable locations around the world, connecting classrooms to communities. Their programs include curricular resources, workshops, and local experiences, with a strong emphasis on health and safety.
Full Job Description
Job Description
A leader within the logistics industry is hiring a Customer Service Representative to join their team. This resource will be responsible for providing excellent customer service to external automotive customers and internal business partners to ensure a positive end to end experience. Responsibilities include Provide verbal and written communication via phone support and email correspondence Monitor various processes including delivery routes and any related changes
Must Haves:
- 1+ years of experience as a Customer Service Representative within a call center environment
- High school diploma or equivalent
- Proficiency utilizing Microsoft Office programs such as Outlook and Word
- Excellent communication skills and ability to resolve issues within a timely and professional manner
Plusses:
- Logistics and/or supply chain industry experience
- Bilingual – Spanish speaking
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