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Customer Service Rep | 100% REMOTE

Vaco • Remote • Posted 1 day ago via LinkedIn

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Remote • Full-time • Entry Level

Job Highlights

Using AI ⚡ to summarize the original job post

The Customer Service Representative at Vaco will assist the customer-facing team to deliver prompt, convenient, and professional customer service to assigned clients. This role involves back-end tasks such as invoicing, sending data requests, and following up with clients, as well as proactively managing the order process. The position is 100% remote and offers flexibility in start times based on the candidate's location.

Responsibilities

  • Assist customer-facing team to deliver prompt, convenient, and professional customer service to assigned clients.
  • Assist team with back-end tasks, such as invoicing, sending data requests, and following up with clients.
  • Proactively manage order process.

Qualifications

Required

  • A minimum of one year of business-to-business (B2B) client/customer service experience is highly preferred.
  • Ability to absorb product knowledge quickly and process information to apply to client needs.
  • Strong analytical skills, along with excellent organizational, time management, and multi-tasking skills.
  • Proficient with Microsoft Office Suit applications including Word, Excel, PowerPoint, and Outlook.

About Vaco

Vaco is a global talent and solutions firm based in Nashville, Tennessee, offering specialized consulting, contract staffing, and executive search services across various industries such as accounting, finance, technology, and healthcare. They focus on optimizing workforce performance, operational efficiencies, and building long-term client relationships through personalized solutions. With a strong commitment to excellence and customer-centric approach, Vaco has gained recognition as one of the fastest-growing companies in the United States.

Full Job Description

o Assist customer-facing team to deliver prompt, convenient, and professional customer service to assigned clients.
o Assist team with back-end tasks, such as but not limited to, invoicing, sending data requests, and following up with clients.
o Proactively manage order process.
o A minimum of one year of business-to-business (B2B) client/customer service experience is highly preferred.
o Ability to absorb product knowledge quickly and process information to apply to client needs.
o Strong analytical stills, along with excellent organizational, time management, and multi-taking skills.
o Proficient with Microsoft Office Suit applications including Word, Excel, PowerPoint, and Outlook.
100% remote--can be flexible on the start times based on candidates location--put location on the top of the resume