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Medical Assistant

Dignity Health • Phoenix, AZ 85067 • Posted 30+ days ago

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In-person • Full-time • $18.00-$24.66/hr • Entry Level

Job Highlights

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The Medical Assistant II at Dignity Health's St. Joseph's Hospital and Medical Center provides a basic level of patient care and treatments, including obtaining vital signs, documenting patient history, assisting with procedures, and administering medications under direct supervision. This role also involves front desk duties such as registration, check-in, and scheduling, as well as ensuring hospital standards of zero tolerance for mislabeled specimens and maintaining accurate patient records.

Responsibilities

  • Maintains hospital standards of zero tolerance for mislabeled specimens and collects laboratory specimens according to hospital protocol
  • Assists the nurse/physician during examinations, treatments, and procedures as requested
  • Retrieves necessary equipment and supplies
  • Assists in patient/equipment preparation
  • Performs follow-up actions as directed
  • Completes hospital forms per protocol
  • Documents clinically relevant findings in the patient's record according to hospital protocols and clinical protocols
  • Monitors and records patient vital signs, weight, positioning, ADL's I&O activity and blood glucose readings per RN instructions, hospital protocols, and standards of care
  • Records readings in an accurate and timely manner
  • Assists with patient admission, discharge, and transfer
  • Initiates orders according to SJHMC time performance standards-STAT-Within 5 minutes, Discharge/Transfer- within 10 minutes, Routine- within 30 minutes
  • Conducts front desk duties as needed (check in, registrations, scheduling appointments)
  • Obtains authorization and referrals as needed
  • Complete full patient registration in IDX when registering new patients. Ensure all patient information is updated and current when following up/interacting with patients. Verify insurance eligibility and/or benefits.

Qualifications

Required

  • High School Diploma or GED
  • Graduate of a Medical Assistant Program or completion of a U.S. Armed Forces medical services training program
  • Demonstrated experience with computer program utilized for checking-in and scheduling patients
  • American Heart Association BLS

Preferred

  • Previous MA experience
  • Electronic Medical Record (EMR) experience
  • Previous experience in designated specialty
  • Bilingual (Spanish) skills

About Dignity Health

Dignity Health is a prominent healthcare organization in the United States, offering a wide range of medical services including primary care, emergency care, surgical procedures, rehabilitation, and specialty treatments. With over 40 hospitals and numerous clinics, Dignity Health serves millions of patients annually across 21 states. The company focuses on providing compassionate, high-quality, and affordable healthcare while prioritizing patient dignity and community wellbeing.

Full Job Description

**Overview**

Hello humankindness Located conveniently in the heart of Phoenix ArizonaSt. Josephs Hospital and Medical Center is a 571-bed not-for-profit hospital that provides a wide range of health social and support services. Founded in 1895 by the Sisters of Mercy St. Josephs was the first hospital in the Phoenix area. More than 125 years later St. Josephs remains dedicated to its mission of caring for the poor and underserved.We are extremely proud to be a nationally recognized center for quality quaternary care medical education and research. St. Josephs includes the internationally renowned Barrow Neurological Institute Norton Thoracic Institute Cancer Center at St. Josephs Ivy Brain Tumor Center and St. Josephs Level I Trauma Center (which is verified by the American College of Surgeons). The hospital is also a respected center for high-risk obstetrics neuro-rehabilitation orthopedics and other medical services. St. Joseph's is considered a sought-after destination hospital for treating the most complex cases from throughout the world. Every day approximately 20 percent of the hospital's patients have traveled from outside of Arizona and the United States to seek treatment at St. Joseph's.U.S News & World Report routinely ranks St. Josephs among the top hospitals in the United States for neurology and neurosurgery. In addition St. Josephs boasts the Creighton University School of Medicine at St. Josephs and a strategic alliance with Phoenix Childrens Hospital.St. Josephs is consistently named an outstanding place to work and one of Arizonas healthiest employers. Come grow your career with one of Arizonas Most Admired Companies.Look for us on Facebookand follow us on Twitter.For the health of our community ... we are proud to be a tobacco-free campus.

**Responsibilities**

Our Medical Assistant provides a basic level of patient care and treatments. Assists with obtaining vital signs documents chief complaint and all actions taken. Alerts physician of problems/concerns/abnormalities. Assists with obtaining patient history assists physicians and residents and/or licensed nursing personnel. Performs simple patient procedures sets up exam/procedure rooms including instruments for minor procedures prepares and may include administering medications (excluding IV) under direct supervision of a physician. Obtains lab specimen and fills out requisitions completely and accurately. In addition to the above the Medical Assistant II functions more independently and coordinates the workflow of MAs when necessary. Obtains authorization for referral (normally in small clinics). Conducts front desk duties such as registration check-in and scheduling of patients.

+ Maintains hospital standards of zero tolerance for mislabeled specimens and collects laboratory specimens according to hospital protocol

+ Assists the nurse/physician during examinations, treatments and procedures as requested

+ Retrieves necessary equipment and supplies

+ Assists in patient/equipment preparation

+ Performs follow-up actions as directed

+ Completes hospital forms per protocol

+ Documents clinically relevant findings in the patient's record according to hospital protocols and clinical protocols

+ Monitors and records patient vital signs, weight, positioning, ADL's I&O activity and blood glucose readings per RN instructions, hospital protocols, and standards of care

+ Records readings in an accurate and timely manner

+ Assists with patient admission, discharge and transfer

+ Initiates orders according to SJHMC time performance standards-STAT-Within 5 minutes, Discharge/Transfer- within 10 minutes, Routine- within 30 minutes

+ Conducts front desk duties as needed (check in, registrations, scheduling appointments)

+ Obtains authorization and referrals as needed

+ Complete full patient registration in IDX when registering new patients. Ensure all patient information is updated and current when following up/interacting with patients. Verify insurance eligibility and/or benefits.

**Qualifications**

**MINIMUM**

High School Diploma or GED

Graduate of a Medical Assistant Program or completion of a U.S. Armed Forces medical services training program. Candidates who completed a program prior to February 2 2000 can satisfy the minimum education requirements by providing evidence of direct supervision by the same physician physician group or physician assistant for a minimum of 2000 hours to satisfy the minimum education requirements.

Demonstrated experience with computer program utilized for checking-in and scheduling patients

American Heart Association BLS

**PREFERRED**

Previous MA experience

Electronic Medical Record (EMR) experience

Previous experience in designated specialty

Bilingual (Spanish) skills

**Pay Range**

$18.00 - $24.66 /hour

We are an equal opportunity/affirmative action employer.