Whole Foods Market • Osterville, MA 02655 • Posted 1 day ago
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The Customer Service Supervisor at Whole Foods Market assists with scheduling and supervision of Store Support Team Members, as well as the day-to-day flow of the department. This role supports the Store Support Team Leader and Associate Team Leader(s) to ensure smooth operation of the Store Support Team. Responsibilities include supervising and delegating tasks to Team Members, training new Team Members, maintaining cleanliness and stock levels, resolving customer issues, and fostering a positive team environment.
About Whole Foods Market
Whole Foods Market is a renowned food retailer known for its diverse range of local, organic, and plant-based products. They offer convenient delivery and pick-up services, catering for special occasions, an exclusive 365 Brand, and weekly sales. The company also prioritizes sustainability and offers benefits for Prime members.
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Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion.
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