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Member Frontline

Walmart • Corona, CA 92878 • Posted 1 day ago

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In-person • Full-time • $17.00-$24.00/hr • Entry Level

Job Highlights

Using AI ⚡ to summarize the original job post

Walmart is seeking friendly faces to join their Member Frontline Cashier team, playing a crucial role in providing exceptional customer service at the front end. This position involves running registers, supporting members through self-checkout, and maintaining a positive and member-ready area. The role requires multitasking in a fast-paced environment, with a focus on member satisfaction and problem-solving. It's an opportunity to start a fulfilling career at Sam's Club, offering competitive pay, benefits, and a chance to make a significant impact on members' experiences.

Responsibilities

  • Maintain a positive attitude by smiling, greeting, and thanking members
  • Provide exceptional customer service to members across the club
  • Maintain a clean, neat, and member-ready area
  • Communicate and support membership by providing information on membership types, programs, and benefits
  • Process memberships, upgrades, and credit accounts
  • Encourage membership renewals
  • Participate in sales and marketing events
  • Complete and maintain marketing recaps and other required documentation
  • Make efforts to meet membership goals
  • Promote the value of Sam's Club products and services
  • Properly handle returns and maintain area of responsibility in accordance with company policies
  • Arrange and organize merchandise
  • Identify shrink and damages
  • Assist members with purchasing decisions and locating merchandise
  • Resolve member issues and concerns
  • Promote Sam's Club products and services
  • Provide guidance and support to members regarding self-service technology
  • Process member purchases and assist with payments according to company policies
  • Assist members with transactions utilizing belted registers

Qualifications

Required

  • Ability to thrive in fast-paced environments
  • Multi-tasking skills
  • Keeping member satisfaction as top priority
  • Ability to stand for long periods of time
  • Problem-solving skills

Preferred

  • Customer Service skills
  • Retail experience including operating front end equipment (e.g., cash register)
  • Experience working with mobile retail applications

About Walmart

Walmart is a multinational retail corporation operating hypermarkets, discount department stores, and grocery stores worldwide under various formats like Walmart Supercenter and Sam's Club. It offers a wide range of products including groceries, electronics, apparel, and financial services. Walmart is a major player in the retail industry, focusing on e-commerce expansion, sustainability, and customer convenience through initiatives like Walmart+.

Full Job Description

**Position Summary...**

Want to make a lot of people's day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You might be the first, last, and sometimes only associate that our members interact with. That's why it's so important to smile, greet, and thank each and every one. We are looking for friendly faces to run registers and support our members through the self-checkout experience! The pace can be really fast, especially in the evenings, on weekends, and during a holiday season. There are times when you have to juggle several tasks in a short amount of time while helping members: scanning items, processing payments, and maintaining a clean area-you get the idea! It's hard work, but our cashiers find it rewarding, especially since they're a part of a large team with a common goal: happy, satisfied members.

You will sweep us off our feet if:

- You thrive in fast-paced environments

- You're a multi-tasker at heart

- You keep member satisfaction as your top priority

- You can stand for long periods of time while assisting members quickly and accurately

- You're a problem solver who tackles obstacles head-on to ensure each task is completed with excellence

You will make an impact by:

- Maintaining a positive attitude by smiling, greeting and thanking members

- Providing exceptional customer service to members across the club as needed, answering any questions they may have

- Maintaining a clean, neat, and member-ready area

The member frontline cashier is a great way to start a fulfilling career at Sam's Club. Apply now!

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full job description can be made available as part of the hiring process.

**What you'll do...**

Communicates and supports membership by providing information on membership types, programs, and benefits to current and prospective members; processing memberships, upgrades, and credit accounts; encouraging membership renewals; participating in sales and marketing events; completing and maintaining marketing recaps and other required documentation; making efforts to meet membership goals; and promoting the value of Sam's Club products and services.

Ensures area of responsibility is maintained in accordance with Company policies and procedures by properly handling returns; zoning the area; arranging and organizing merchandise; and identifying shrink and damages.

Provides member service by acknowledging the member and identifying member needs; assisting members with purchasing decisions; locating merchandise; resolving member issues and concerns; promoting Sam's Club products and services; providing guidance and support to members regarding member self-service technology; processing member purchases; assisting members with payments according to company policies and procedures for different membership and payment types; assisting members with transactions utilizing belted registers.

Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.

Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

**-Health benefits** include medical, vision and dental coverage

**-Financial benefits** include 401(k), stock purchase and company-paid life insurance

**-Paid time off benefits** include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices .

**- Other benefits** include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J .

The hourly wage range for this position is $17.00 to $24.00*

*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

**Minimum Qualifications...**

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

**Preferred Qualifications...**

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications

**Primary Location...**

1375 E Ontario Ave, Corona, CA 92881-6604, United States of America

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.