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Assistant Service Manager
Rush Enterprises • Greeley, CO 80631 • Posted 1 day ago
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In-person • Full-time • $65,000-$80,000/yr • Junior Manager
Job Highlights
Using AI ⚡ to summarize the original job post
The Assistant Service Manager at Rush Enterprises assists the Service Manager in running an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of all service records. This role involves assisting with hiring, motivating, training, and coaching service department staff, monitoring performance, overseeing Work-In-Process status, and ensuring customer service files are up-to-date.
Responsibilities
- Assist Service Manager with hiring, motivating, training, and coaching of all service department staff.
- Monitor the performance of personnel using appropriate reports, tracking systems, and surveys.
- Assist with the implementation of marketing plans developed by Service Manager to promote new and repeat business.
- Oversee Work-In-Process status and work with Foreman(s) to maintain acceptable results as outlined by corporate office standards.
- Attend monthly department meetings and support Service Manager's ideals.
- Assist and coordinate with Shop Foreman(s) on manpower schedules and the activities of all department employees.
- Monitor technicians' daily productivity reports and corresponding payroll records as directed by Service Manager.
- Ensure that customers' service files are up-to-date and readily available for reference.
Qualifications
Required
- High school diploma or general education degree (GED).
- Two years' service department experience in a commercial dealership environment.
- Valid driver's license and insurability.
About Rush Enterprises
Rush Enterprises is a leading commercial vehicle dealer in North America, offering sales, rentals, leasing, parts, and maintenance services. The company, founded in 1965 in Texas, represents various manufacturers like Peterbilt, International, and Ford, and operates over 120 service centers across the United States. Rush Enterprises has subsidiaries such as Rush Truck Centers and Rush Truck Leasing, contributing significantly to its market position and customer reach.
Full Job Description
Rush Truck Centers opens the door to the world of opportunity. We are the largest network of commercial vehicle dealerships across the US representing truck and bus manufacturers. Our franchises include Peterbilt, International, Hino, Isuzu, Ford, IC Bus and Blue Bird. We offer a rewarding career as a leader in the transportation industry. Grow with us as we continue to expand our network of locations and services.
Responsibilities:
+ Assist Service Manager with hiring, motivating, training and coaching of all service department staff.
+ Monitor the performance of personnel using appropriate report, tracking systems and surveys and reports areas in need of improvement to Service Manager.
+ Assist with the implementation of marketing plans developed by Service Manager which promotes new and repeat business.
+ Oversee Work-In-Process status and work with Foreman(s) to maintain acceptable results as outlined by corporate office standards.
+ Attend monthly department meetings and support Service Manager's ideals.
+ Assist and coordinate with Shop Foreman(s) on manpower schedules and the activities of all department employees.
+ Monitor technicians' daily productivity reports and corresponding payroll records as directed by Service Manager.
+ Ensure that customers' service files are up-to-date and readily available for reference.
Benefits:
+ We offer exceptional compensation and benefits, 401K and stock purchase, incentives for performance, training, and opportunity for advancement - all in a culture that appreciates and rewards excellence, a positive attitude and integrity.
Basic Qualifications:
+ High school diploma or general education degree (GED).
+ Two years' service department experience in a commercial dealership environment.
+ Valid driver's license and insurability.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
This job posting does not state or imply that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by their leader.
Minimum Pay Rate
USD $65,000.00/Yr.
Maximum Pay Rate
USD $80,000.00/Yr.
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