IT Functional Analyst- Veterans Affairs (REMOTE)

Job Description: Functional Analysts analyze data to understand business process and services to improve efficiency and maintain compliance with clients' missions and objectives, including reading and analyzing related federal regulations. Functional Analysts communicate with the client to gather information to resolve issues, such as complex helpdesk tickets, or gather and refine requirements of software and business functions. The FA documents new processes to include flowcharts and supporting narratives to describe changes to manual processes, automated processes and controls or for training purposes. The FA may also document and decompose system or business requirements into components for action and trace these through the lifecycle. These artifacts will become functional design documents and testing documents. FA analysts conduct or support testing on bug fixes and enhancements. FA support the team during migration and conversion efforts to bring clients into the new process or software. The FA will be involved in all aspects of the team's delivery services. Scope of Work/Responsibilities: Analysis and troubleshooting of trouble tickets Use data, information, document and trouble shooting skills to resolve tickets Communicate findings to support team Document Process flows Elicit, define or refine, and trace requirements of business and technical nature Provide testing or testing support of software and business process compliance to requirements and designed software or architectures Promote best practices in business analysis and reporting Collaborate with technical and cross-functional teams Coordinate team efforts on resolution Education Requirements: Bachelor's or an additional 5 years' experience in lieu of a degree Required Skills & Experience: 5+ years in a Functional Analyst, Business Analyst, or similar role Software Application Troubleshooting Skills Microsoft Suite Healthcare Experience -ISO/CMMI experience Understanding of Software Development Lifecycle Process, especially Agile Development (SCRUM and/or Kanban) Rational, Atlassian JIRA experience Preferred Skills: Mumps and Healthcare industry experience VistA knowledge Experience working for the Veterans Affairs department Vetting: Applicants selected will be subject to a government investigation and may need to meet eligibility requirements of the U.S. government client. Compensation: This is a mid-level Functional Analyst role. The annual salary is $95,000-$115,000 annually, plus benefits, commensurate on experience. ThunderYard Solutions is proud to be an Equal Opportunity Employer. We don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our community, and our customers. All applicants will be considered for employment without discrimination of race, color, religion, or belief, national, social, or ethnic origin, sex, age, physical, mental, or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union, or domestic partnership status, protected veteran status, family medical history or genetic information.