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Systems Engineer

Insight Global • Atlanta, GA 30309 • Posted 1 day ago

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In-person • Full-time • $45.00-$50.00/hr • Mid Level

Job Highlights

Using AI ⚡ to summarize the original job post

Insight Global is seeking a Systems Engineer to join their tech enablement SASS tools team. The role involves general support of tools such as Confluence, Jira, Miro, Smartsheet, and Zendesk, including answering questions, responding to requests, adding new users and projects, and automating tasks as much as possible. The goal is to minimize support and admin work, become a SASS center of excellence, and eventually move into a consulting model. The position includes following along with a third-party partner for an on-prem Confluence migration to the cloud and becoming the admin for Confluence once the migration is complete.

Responsibilities

  • General support of tools owned by the team including Confluence, Jira, Miro, Smartsheet, and Zendesk
  • Answer questions and respond to requests
  • Add new users and new projects
  • Automate tasks as much as possible
  • Follow along with a third-party partner for an on-prem Confluence migration to the cloud
  • Become the admin for Confluence once the migration is complete

Qualifications

Required

  • 2-3+ years of Systems Engineer experience
  • Python experience
  • DevOps mindset (build it, test it, deploy it, support it, own it)
  • Experience with one or all: Git, Github Actions, Spinnaker, K8s
  • Strong communication skills
  • Customer Service mindset
  • 24X7 retail support experience
  • Enterprise level experience
  • SRE type admin experience
  • Experience with Confluence
  • Exposure to cloud platforms

About Insight Global

Insight Global Education is an education company that offers transformative educational travel programs for university students, recent graduates, high schools, and community groups. They focus on providing safe, culturally vibrant, and educational experiences in remarkable locations around the world, connecting classrooms to communities. Their programs include curricular resources, workshops, and local experiences, with a strong emphasis on health and safety.

Full Job Description

Job Description

A client of Insight Global is searching for a systems administrator to join their tech enablement SASS tools team. This individual will be responsible for general support of the tools that this team owns -answering questions, responding to requests, adding new users and new projects, automating things as much as possible. The tools that this team owns included: Confluence, Jira, Miro, Smartsheet, and Zendesk. The goal of this team is to minimize the amount of support and admin work needed to maintain these tools. They want to be a SASS center of excellence and have experts in the tools that they own. The long-term goal of this team is to move into a consulting model with the tools giving suggestions to internal Home Depot employees on what tools they need to solve the problems that they are facing. A third party partner is helping with an on-prem confluence migration to the cloud and this person is expected to follow along in that process and be able to be the admin for confluence once this migration is complete. This team of 8 engineers/administrators is looking for someone who is self-sufficient, has strong communication skills, and has an eagerness to learn.

PR: $45-$50/HR

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

2-3+ years of Systems Engineer experience

 Python experience

 Ideally not just throwing a script together but Python SDLC

 Someone with a DevOps mindset (build it, test it, deploy it, support it, own it)

 Experience with one or all: Git, Github Actions, Spinnaker, K8s

 Self- starter and eager to learn

 strong communication skills someone who is a team player and wont want to silo and just work tickets

 Customer Service mindset Jira align exp.

 24X7 retail support experience

 Enterprise level experience

 SRE type admin experience

 Experience with Confluence

 Exposure to cloud platforms null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.