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Operations Assistant
International Rescue Committee • Atlanta, GA 30309 • Posted 3 days ago
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Hybrid • Full-time • $16.40-$19.40/hr • Temporary • Entry Level
Job Highlights
Using AI ⚡ to summarize the original job post
The Operations Assistant at the International Rescue Committee in Atlanta supports day-to-day business operations and related administrative responsibilities. This role involves managing the phone system, appointment scheduling, assisting with fleet management, IT, vendor procurement, tracking office inventory, and assisting with facility improvements. The position requires a high school diploma or equivalent, with a preference for candidates with at least two years of experience, proficiency in Microsoft Office, and the ability to work in a multicultural environment.
Responsibilities
- Manage phone system for the Atlanta, Miami, and Tallahassee offices, including answering calls and transcribing voicemails.
- Utilize appointment scheduling software/application to book appointments for direct service providers.
- Support Operations team with paying office expenses, troubleshooting IT equipment/services, and maintaining office equipment inventory.
- Provide coverage for front desk operations.
- Work closely with Operations team with administrative tasks.
- Assist with maintaining office supplies, processing office supply requests, and managing inventory.
- Other duties as assigned.
Qualifications
Required
- High School Diploma or equivalent.
- Minimum of two years' experience.
- Proficient in Microsoft Office applications (Word, Excel, Outlook).
- Ability to use the internet and other digital tools for data entry, research, and problem-solving.
- Fluent in English, both spoken and written.
- Ability to effectively communicate and work as a team member in a cross-cultural environment.
- Ability to work independently and as part of a team.
- Valid driver's license and access to a personal, insured vehicle.
Preferred
- Spanish proficiency.
- Additional language capacity.
About International Rescue Committee
The International Rescue Committee (IRC) is a humanitarian organization that responds to global crises, offering aid and assistance to refugees and communities affected by conflict and disasters. They provide essential services such as healthcare, education, economic development, and emergency relief in the form of food, water, and shelter. The IRC operates on a global scale, collaborating with various partners to deliver impactful programs and advocate for marginalized populations.
Full Job Description
Requisition ID: req54846
Job Title: Operations Assistant
Sector: Operations
Employment Category: Fixed Term
Employment Type: Full-Time
Compensation: USD 16.40 - 19.40 Hourly
Location: Atlanta, GA USA
Work Arrangement:Hybrid
Job Description
Job Overview:The Operations Assistant works with the Operations team, reporting to the Deputy Director of Operations to support day-to-day business operations and related administrative responsibilities for IRC's offices in Atlanta. The primary areas of responsibility are managing IRC's phone & appointment system and assisting with fleet management, IT, and vendor procurement as well as tracking office inventory, and assisting with facility improvements.
Major Responsibilities:
Responsibilities include, but are not limited to:
- Manage phone system for the Atlanta, Miami, and Tallahassee offices. This includes answering incoming phone calls and transcribing voicemails to ensure staff are receiving messages from clients or external parties.
- Utilizing appointment scheduling software/application to book appointments for direct service providers based on client requests.
- Support Operations team with paying office expenses, troubleshooting IT equipment/services, and maintaining office equipment inventory.
- Provide coverage for front desk operations to ensure clients and stakeholders are adequately served.
- Work closely with Operations team with administrative tasks.
- Assist with maintaining office supplies, processing office supply requests, and managing inventory.
- Other duties as assigned.
Job Requirements:
Education:High School Diploma or equivalent required.
Work Experience:
- minimum of two years' experience strongly preferred.
Demonstrated Skills & Competencies:
- Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes; database familiarity is a plus.
- Proven organizational experience with the ability to juggle multiple tasks, set priorities, effectively manage time, demonstrate timeliness, and meet deadlines with accuracy and attention to detail.
- Fluent in English, both spoken and written. Spanish proficiency is not required but highly preferred. Additional language capacity is a plus.
- Ability to effectively communicate and work as a team member with collaborative partners, the community, and clients in a cross-cultural, multi-disciplinary environment.
- Ability to work independently and as part of a team.
- Valid driver's license and access to a personal, insured vehicle.
Working Environment:
- A combination of standard office environment, remote work, and 'field' time within the service delivery area to perform the above outlined responsibilities.
- Occasional domestic (non-local) travel required; up to 10%.
- May require occasional weekend and/or evening work.
Compensation:
ATL:$17.80 - $19.40
MIA:$16.40 - $18.90
TAL:$16.40 - $18.00
Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
US Benefits:
The IRC offers a comprehensive and highly competitive set of benefits. All US employees are eligible for sick time, a 403b retirement savings plans: up to 4.5% immediately vested matching contribution, plus an 3-7% additional IRC contribution, and an Employee Assistance Program which is available to our staff and their families to support in times of crisis and mental health struggles.
In addition, full-time employees are eligible for 10 US paid holidays, 20-25 paid time off days, disability & life insurance, medical, dental, and vision insurance (employee contribution starting at $135, $7, and $5 per month respectively) and FSA for healthcare, childcare, and commuter costs. Part-time employees are eligible for a proportionate amount of paid time off. These additional benefits apply to employees who work at least 6 months within a 12 month time period.
#LI-HYBRID
Job Title: Operations Assistant
Sector: Operations
Employment Category: Fixed Term
Employment Type: Full-Time
Compensation: USD 16.40 - 19.40 Hourly
Location: Atlanta, GA USA
Work Arrangement:Hybrid
Job Description
Job Overview:The Operations Assistant works with the Operations team, reporting to the Deputy Director of Operations to support day-to-day business operations and related administrative responsibilities for IRC's offices in Atlanta. The primary areas of responsibility are managing IRC's phone & appointment system and assisting with fleet management, IT, and vendor procurement as well as tracking office inventory, and assisting with facility improvements.
Major Responsibilities:
Responsibilities include, but are not limited to:
- Manage phone system for the Atlanta, Miami, and Tallahassee offices. This includes answering incoming phone calls and transcribing voicemails to ensure staff are receiving messages from clients or external parties.
- Utilizing appointment scheduling software/application to book appointments for direct service providers based on client requests.
- Support Operations team with paying office expenses, troubleshooting IT equipment/services, and maintaining office equipment inventory.
- Provide coverage for front desk operations to ensure clients and stakeholders are adequately served.
- Work closely with Operations team with administrative tasks.
- Assist with maintaining office supplies, processing office supply requests, and managing inventory.
- Other duties as assigned.
Job Requirements:
Education:High School Diploma or equivalent required.
Work Experience:
- minimum of two years' experience strongly preferred.
Demonstrated Skills & Competencies:
- Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes; database familiarity is a plus.
- Proven organizational experience with the ability to juggle multiple tasks, set priorities, effectively manage time, demonstrate timeliness, and meet deadlines with accuracy and attention to detail.
- Fluent in English, both spoken and written. Spanish proficiency is not required but highly preferred. Additional language capacity is a plus.
- Ability to effectively communicate and work as a team member with collaborative partners, the community, and clients in a cross-cultural, multi-disciplinary environment.
- Ability to work independently and as part of a team.
- Valid driver's license and access to a personal, insured vehicle.
Working Environment:
- A combination of standard office environment, remote work, and 'field' time within the service delivery area to perform the above outlined responsibilities.
- Occasional domestic (non-local) travel required; up to 10%.
- May require occasional weekend and/or evening work.
Compensation:
ATL:$17.80 - $19.40
MIA:$16.40 - $18.90
TAL:$16.40 - $18.00
Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
US Benefits:
The IRC offers a comprehensive and highly competitive set of benefits. All US employees are eligible for sick time, a 403b retirement savings plans: up to 4.5% immediately vested matching contribution, plus an 3-7% additional IRC contribution, and an Employee Assistance Program which is available to our staff and their families to support in times of crisis and mental health struggles.
In addition, full-time employees are eligible for 10 US paid holidays, 20-25 paid time off days, disability & life insurance, medical, dental, and vision insurance (employee contribution starting at $135, $7, and $5 per month respectively) and FSA for healthcare, childcare, and commuter costs. Part-time employees are eligible for a proportionate amount of paid time off. These additional benefits apply to employees who work at least 6 months within a 12 month time period.
#LI-HYBRID
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