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Lead Admissions Specialist - Remote

Acadia Healthcare • Remote • Posted 2 days ago

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Remote • Full-time • $30.00-$32.00/hr • Senior Level

Job Highlights

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The Lead Admissions Specialist at Acadia Healthcare is responsible for the admission and/or registration of patients into the facility, maintaining communication between the organization and patient referrals and families, and facilitating the admissions and assessment processes for incoming patients. This role involves collaboration with medical and psychiatric personnel to ensure appropriate recommendations and admissions, coordination of admissions and transfers within the facility, and performing insurance benefit verifications. The position requires a bachelor's degree in a related field or an associate's degree in nursing, along with four years of experience in sales, call center settings, and insurance.

Responsibilities

  • Facilitate admissions and assessment processes for incoming patients.
  • Respond to inquiries about the facility within facility policy timeframes.
  • Schedule/complete pre-admission assessments and communicate recommendations to patients or their families.
  • Collaborate with other facility medical and psychiatric personnel to ensure appropriate recommendations and admissions.
  • Coordinate admission and transfer between levels of care within the facility.
  • Communicate projected admissions to designated internal representative in a timely manner.
  • Perform insurance benefit verifications, disseminating the information gathered to patient, their families and other appropriate facility staff.
  • Ensure all medical admission documentation is gathered from external sources prior to patient admission and secure initial pre-authorization for treatment and admission.
  • Assist individual therapists with concurrent reviews with insurance companies to secure continued treatment.
  • Coordinate and facilitate peer to peer reviews when needed and collaborate the results of reviews with multi-disciplinary treatment team.
  • Provide accurate and ongoing assessment of patient status in the admissions process.
  • Communicate treatment recommendations to and coordinate with other treatment teams.

Qualifications

Required

  • Four years of experience in sales, call center setting and insurance.
  • Bachelor's degree in behavioral science, Social Work, Vocational Rehabilitation, Sociology, Public Administration, or a related field; or an associate's degree in nursing (for states in which a registered nurse is required) or successful completion of an LPN or LVN training program (for states in which a licensed practical or vocational nurse is required). For states in which a therapist may act in this role, a master's degree in a therapeutic field is required.
  • Minimum three years experience working with individuals in a clinical or observational capacity, preferably within the area of specialty for the hiring facility.

Preferred

  • Experience in Sales, Medical Insurance and Customer Service required.

About Acadia Healthcare

Acadia Healthcare operates in the healthcare industry, specializing in developing and managing a network of behavioral health facilities nationwide.

Full Job Description

Description

Our Mission:

As one of the nation's leaders in treating individuals with co-occurring mood, addiction, eating disorders, and trauma, Acadia Healthcare places a strong emphasis on our admissions & intake functions to allow us to help every possible person in need. To this end, Acadia Healthcare is currently interested in hearing from dynamic, results driven candidates who may be a fit for the Remote Admissions Coordinator position. The Remote AC will be primarily responsible for the admission and/or registration of patients into the facility and maintaining communication between the organization and the patient referrals and family.

Benefits: Full-time employees are eligible for health/life insurance, PTO, and vacation accruals.

Schedule: Mon-Friday 10am-6:30pm and every other weekend. Weekends hours - 9am-5:30pm

Salary: $30-$32/hourly

ESSENTIAL FUNCTIONS:

+ Facilitate admissions and assessment processes for incoming patients.

+ Respond to inquiries about the facility within facility policy timeframes.

+ Schedule/complete pre-admission assessments and communicate recommendations to patients or their families.

+ Collaborate with other facility medical and psychiatric personnel to ensure appropriate recommendations and admissions.

+ Coordinate admission and transfer between levels of care within the facility.

+ Communicate projected admissions to designated internal representative in a timely manner.

+ Perform insurance benefit verifications, disseminating the information gathered to patient, their families and other appropriate facility staff.

+ Ensure all medical admission documentation is gathered from external sources prior to patient admission and secure initial pre-authorization for treatment and admission.

+ Assist individual therapists with concurrent reviews with insurance companies to secure continued treatment.

+ Coordinate and facilitate peer to peer reviews when needed and collaborate the results of reviews with multi-disciplinary treatment team.

+ Provide accurate and ongoing assessment of patient status in the admissions process.

+ Communicate treatment recommendations to and coordinate with other treatment teams.

OTHER FUNCTIONS:

+ Experience in Sales, Medical Insurance and Customer Service required.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

+ Four years of experience in sales, call center setting and insurance.

+ Bachelor's degree in behavioral science, Social Work, Vocational Rehabilitation, Sociology, Public Administration, or a related field; in some states, may also be a registered nurse, in which case, an associate's degree in nursing may be the minimum educational requirement or a licensed practical or vocational nurse, in which case, successful completion of an LPN or LVN training program may be the minimum requirement. For states in which a therapist may act in this role, a master's degree in a therapeutic field required.

+ Minimum three years experience working with individuals in a clinical or observational capacity, preferably within the area of specialty for the hiring facility.

Qualifications

Skills

Preferred

+ Sales: Advanced

Education

Required

+ Bachelors or better

Experience

Preferred

+ 1 year: Four years of experience in sales, call center setting and insurance.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)