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Annuity/Life Claims Examiner (Remote)
DXC Technology • Remote • Posted 1 day ago
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Remote • Full-time • Mid Level
Job Highlights
Using AI ⚡ to summarize the original job post
The Annuity/Life Claims Examiner at DXC Technology is responsible for handling escalated issues, working on projects as assigned, and processing death claim transactions by corresponding with agents, beneficiaries, and other departments. This role requires a high school diploma, 2-4 years of relevant insurance business experience, and proficiency in Microsoft Office and MS Teams. The position is fully remote within the United States and offers an elite customer service experience.
Responsibilities
- Maintain the team and handle escalated issues
- Work on projects as assigned by manager
- Process death claim transactions by corresponding with agents, beneficiaries, and other departments
- Handle the accurate and timely execution of contracts
- Ensure transactions are processed accurately and within customer and SEC guidelines
- Report potential fraudulent, money laundering, or unethical requests
- Provide elite customer service via letters or phone calls
- Continuously evaluate and identify opportunities for process improvements
Qualifications
Required
- High School Diploma
- 2-4 years of relevant insurance business experience
- Working knowledge of insurance products and applicable policies, procedures, and guidelines
- Proficiency in Microsoft Office and MS Teams
- Great typing and documenting skills
- Empathy, sensibility, and high sense of touch
Preferred
- Bachelor's Degree
- Claims experience
About DXC Technology
DXC Technology is a global IT services and solutions company specializing in modernizing IT infrastructure, optimizing data architectures, and ensuring security across public, private, and hybrid clouds. They offer services such as analytics consulting, cloud infrastructure, applications modernization, IT outsourcing, and industry-specific solutions for various sectors. With a workforce of over 130,000 employees in more than 70 countries, DXC Technology helps businesses drive innovation and achieve greater performance in the digital age.
Full Job Description
**Job Description:**
**Essential Job Functions:**
+ Maintain the team and handle escalated issues
+ Work on projects as assigned by manager
+ Follows procedures to process death claim transactions by corresponding with agents, beneficiaries, and other departments regarding contracts
+ Willingness to learn new payment processes and/or other processes within death claims depending on where the need is on any given day
+ Responsible for the accurate handling and timely execution of any contract worked
+ Ensure transactions are processed on our administrative systems accurately and in a timeframe considered suitable by SEC and customer guidelines
+ Report any potential fraudulent, money laundering, or unethical requests that have been reviewed
+ Perform other related duties as assigned or required daily
+ Must provide an elite customer service experience via letters or phone calls made internally or externally
+ Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer's experience
**Mandatory Qualifications:**
+ High School Diploma completed
+ 2-4 years of relevant insurance business experience
+ Working knowledge of insurance products and applicable policies, procedures, and guidelines
+ Microsoft Office and MS Teams work experience
+ Great typing and documenting skills
+ Empathy, sensibility and high sense or touch are necessary for the type of support we provide to our customers
**Preferred Qualifications**
+ Bachelor's Degree is preferred
+ Claims experience is highly preferred
**Work Environment:**
+ Home base, remote - Laptop, Docking Station, Monitors, Headset will be provided
+ This position is fully remote within the United States only
+ All applicants must be legally authorized to work in the United States without requiring sponsorship now or in the future
**If you are an applicant from the United States, Guam, or Puerto Rico**
DXC Technology is an Equal Opportunity/Affirmative Action employer (https://dxc.com/content/dam/dxc/projects/dxc-com/us/pdfs/careers/Equal-Employment-Opportunity.pdf) . All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age or genetic information. DXC's commitment to diversity and inclusive selection practices includes ensuring qualified long-term unemployed job seekers receive equal consideration for employment. View postings below.
We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the **Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters** . To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.
Postings link (https://mandatoryview.com/?LicenceId=c38a7700-5aa2-48a3-b95a-22e6e1fb0721&ProductType=OnlineApplicant&SubType=PG)
**Disability Accommodations**
If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email (GSS-HR-ER@dxc.com) .
Please note: DXC will respond only to requests for accommodations due to a disability.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here _._
**Essential Job Functions:**
+ Maintain the team and handle escalated issues
+ Work on projects as assigned by manager
+ Follows procedures to process death claim transactions by corresponding with agents, beneficiaries, and other departments regarding contracts
+ Willingness to learn new payment processes and/or other processes within death claims depending on where the need is on any given day
+ Responsible for the accurate handling and timely execution of any contract worked
+ Ensure transactions are processed on our administrative systems accurately and in a timeframe considered suitable by SEC and customer guidelines
+ Report any potential fraudulent, money laundering, or unethical requests that have been reviewed
+ Perform other related duties as assigned or required daily
+ Must provide an elite customer service experience via letters or phone calls made internally or externally
+ Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer's experience
**Mandatory Qualifications:**
+ High School Diploma completed
+ 2-4 years of relevant insurance business experience
+ Working knowledge of insurance products and applicable policies, procedures, and guidelines
+ Microsoft Office and MS Teams work experience
+ Great typing and documenting skills
+ Empathy, sensibility and high sense or touch are necessary for the type of support we provide to our customers
**Preferred Qualifications**
+ Bachelor's Degree is preferred
+ Claims experience is highly preferred
**Work Environment:**
+ Home base, remote - Laptop, Docking Station, Monitors, Headset will be provided
+ This position is fully remote within the United States only
+ All applicants must be legally authorized to work in the United States without requiring sponsorship now or in the future
**If you are an applicant from the United States, Guam, or Puerto Rico**
DXC Technology is an Equal Opportunity/Affirmative Action employer (https://dxc.com/content/dam/dxc/projects/dxc-com/us/pdfs/careers/Equal-Employment-Opportunity.pdf) . All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age or genetic information. DXC's commitment to diversity and inclusive selection practices includes ensuring qualified long-term unemployed job seekers receive equal consideration for employment. View postings below.
We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the **Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters** . To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.
Postings link (https://mandatoryview.com/?LicenceId=c38a7700-5aa2-48a3-b95a-22e6e1fb0721&ProductType=OnlineApplicant&SubType=PG)
**Disability Accommodations**
If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email (GSS-HR-ER@dxc.com) .
Please note: DXC will respond only to requests for accommodations due to a disability.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here _._
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