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Front Desk Coordinator
Robert Half • Marlboro, MA 01752 • Posted 1 day ago
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In-person • Full-time • Contract • Entry Level
Job Highlights
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We are seeking a Front Desk Coordinator for a short-term contract opportunity in the detail-oriented Services industry, located in Marlboro, Massachusetts. The role involves managing the reception area, handling inbound calls, executing data entry tasks, overseeing mailer projects, and maintaining customer packets and accounts. This position requires a minimum of 2 years of experience in a similar role within the Services industry.
Responsibilities
- Handle the reception area, ensuring a detail oriented and welcoming environment for all visitors
- Manage inbound calls, answering queries and directing calls to the appropriate departments
- Execute data entry tasks with accuracy and efficiency
- Handle mailer projects, ensuring timely completion and distribution
- Assist in organizing and maintaining customer packets, ensuring they are up-to-date and readily available
- Monitor customer accounts, taking appropriate action when necessary
- Process customer applications, maintaining a high level of accuracy and efficiency
- Maintain detailed and accurate customer records
- Resolve customer inquiries promptly and professionally
Qualifications
Required
- Minimum of 2 years experience in a similar role within the detail oriented Services industry
- Demonstrated proficiency in answering inbound calls
- Previous experience in handling packets
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced, dynamic environment
- Proficiency in using office equipment including computers, printers and photocopiers
- Strong organizational skills and ability to multitask
- High attention to detail and accuracy
- Ability to handle sensitive information with confidentiality
- Proficiency in Microsoft Office Suite, especially Word and Excel
- Strong customer service skills and a positive attitude
- Flexibility to work varying schedules when necessary
About Robert Half
Robert Half, the world’s first and largest specialized talent solutions firm, connects opportunities at great companies with highly skilled job seekers. We offer contract, temporary and permanent placement solutions for roles in finance and accounting, technology, marketing and creative, legal, and administrative and customer support. Named to Fortune’s World’s Most Admired Companies and 100 Best Companies to Work For® lists and a Forbes Best Employer for Diversity, Robert Half is the parent company of Protiviti®. Robert Half is traded on the New York Stock Exchange (symbol: RHI) and is a member of the S&P 500 index.
Full Job Description
Description We are in search of a Front Desk Coordinator to join our team in the detail oriented Services industry, located in Marlboro, Massachusetts. This role offers a short term contract employment opportunity. As a Front Desk Coordinator, your primary responsibilities will include managing reception, addressing and routing phone calls, data entry tasks, and overseeing mailer projects.
Responsibilities:
- Handle the reception area, ensuring a detail oriented and welcoming environment for all visitors
- Manage inbound calls, answering queries and directing calls to the appropriate departments
- Execute data entry tasks with accuracy and efficiency
- Handle mailer projects, ensuring timely completion and distribution
- Assist in organizing and maintaining customer packets, ensuring they are up-to-date and readily available
- Monitor customer accounts, taking appropriate action when necessary
- Process customer applications, maintaining a high level of accuracy and efficiency
- Maintain detailed and accurate customer records
- Resolve customer inquiries promptly and professionally Requirements - Minimum of 2 years experience in a similar role within the detail oriented Services industry
- Demonstrated proficiency in answering inbound calls
- Previous experience in handling packets
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced, dynamic environment
- Proficiency in using office equipment including computers, printers and photocopiers
- Strong organizational skills and ability to multitask
- High attention to detail and accuracy
- Ability to handle sensitive information with confidentiality
- Proficiency in Microsoft Office Suite, especially Word and Excel
- Strong customer service skills and a positive attitude
- Flexibility to work varying schedules when necessary.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .
Responsibilities:
- Handle the reception area, ensuring a detail oriented and welcoming environment for all visitors
- Manage inbound calls, answering queries and directing calls to the appropriate departments
- Execute data entry tasks with accuracy and efficiency
- Handle mailer projects, ensuring timely completion and distribution
- Assist in organizing and maintaining customer packets, ensuring they are up-to-date and readily available
- Monitor customer accounts, taking appropriate action when necessary
- Process customer applications, maintaining a high level of accuracy and efficiency
- Maintain detailed and accurate customer records
- Resolve customer inquiries promptly and professionally Requirements - Minimum of 2 years experience in a similar role within the detail oriented Services industry
- Demonstrated proficiency in answering inbound calls
- Previous experience in handling packets
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced, dynamic environment
- Proficiency in using office equipment including computers, printers and photocopiers
- Strong organizational skills and ability to multitask
- High attention to detail and accuracy
- Ability to handle sensitive information with confidentiality
- Proficiency in Microsoft Office Suite, especially Word and Excel
- Strong customer service skills and a positive attitude
- Flexibility to work varying schedules when necessary.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .
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