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Inside Sales Specialist
Tennant Company • Eden Prairie, MN 55344 • Posted 2 days ago
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In-person • Full-time • Mid Level
Job Highlights
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As an Inside Sales Specialist at Tennant Company, you will partner with Strategic Account Managers to develop and execute market plans to maximize customer penetration and overall market share. This role involves promoting and selling the full Tennant solution to assigned customer bases, increasing sales and average order size through various sales strategies, and ensuring customer satisfaction by educating them about the full Tennant solution. You will also collaborate with internal teams to meet or exceed customer expectations.
Responsibilities
- Partner with assigned Strategic Account Manager(s) to develop, implement and execute a vertical market plan to maximize customer penetration and overall market share.
- Promote and sell the full Tennant solution to assigned customer base.
- Increase sales and average order size through effective cross-selling, up-selling, add-on sales and offering promotional sale items.
- Educate customers about the full Tennant solution in order to improve sales and customer satisfaction.
- Partner with a variety of internal teams to ensure we are meeting/exceeding customer expectations relative to quality of products and services, order accuracy, on-time delivery, and issue resolution.
- In conjunction with the Strategic Account Manager(s), drive specific programs for Strategic Accounts
- Consistently meet or exceed annual sales plan.
- Maintain Strategic Accounts database with relevant customer information.
Qualifications
Required
- Minimum five years of business experience in sales, inside sales and/or customer service
- Demonstrated experience working directly with large National/Global customers, by phone and/or in person
- Functional PC and PC application skills - SAP experience preferred
- Track record of successful job performance
Preferred
- Bachelor's degree
Full Job Description
Inside Sales Specialist
With more than $1B in revenue, Tennant Company is a globally recognized leader in the cleaning equipment industry. For the past 150 years, we have been passionate about developing and manufacturing innovative and sustainable solutions for our customers. At Tennant Company, we are committed to stewardship and creating a cleaner, safer and healthier world. With manufacturing, operations and sales, service, and support functions across the globe, your journey at Tennant can take you places you never expected.
Responsibilities
+ Partner with assigned Strategic Account Manager(s) to develop, implement and execute a vertical market plan to maximize customer penetration and overall market share.
+ Promote and sell the full Tennant solution to assigned customer base.
+ Increase sales and average order size through effective cross-selling, up-selling, add-on sales and offering promotional sale items.
+ Educate customers about the full Tennant solution in order to improve sales and customer satisfaction.
+ Partner with a variety of internal teams to ensure we are meeting/exceeding customer expectations relative to quality of products and services, order accuracy, on-time delivery, and issue resolution.
+ In conjunction with the Strategic Account Manager(s), drive specific programs for Strategic Accounts
+ Consistently meet or exceed annual sales plan.
+ Maintain Strategic Accounts database with relevant customer information.
Required Education and Experience
+ Minimum five years of business experience in sales, inside sales and/or customer service
+ Demonstrated experience working directly with large National/Global customers, by phone and/or in person
+ Functional PC and PC application skills - SAP experience preferred
+ Track record of successful job performance
+ Bachelor's degree preferred
Required Interpersonal and Behavioral Skills
+ Establishes a clear line of sight between customer needs and organizational objectives
+ Takes initiative and ownership to identify and achieve goals and objectives
+ Sets appropriate timelines and follows projects and tasks through to completion
+ Examines issues from multiple perspectives to develop effective and sustainable solutions
+ Effectively integrates and manages the interface between groups
+ Instills trust and follows through on commitments
+ Exceptional organization and prioritization skills
+ Excellent verbal communication skills and a strong presence over the phone
Begin your journey with us. Let's reinvent how the world cleans.
Equal Opportunity Employer
Tennant Company is an equal opportunity employer. Employment decisions are made on the basis of individual skill, ability, reliability, productivity, and other factors important to performance. We do not discriminate on the basis of race, color, religion, sex, national origin, physical or mental disability, age, military service, pregnancy, sexual orientation, genetic information (including family medical history), marital status, gender identity or expression, parental status, political or any other non-merit based factors protected by state or federal law or local ordinance.
With more than $1B in revenue, Tennant Company is a globally recognized leader in the cleaning equipment industry. For the past 150 years, we have been passionate about developing and manufacturing innovative and sustainable solutions for our customers. At Tennant Company, we are committed to stewardship and creating a cleaner, safer and healthier world. With manufacturing, operations and sales, service, and support functions across the globe, your journey at Tennant can take you places you never expected.
Responsibilities
+ Partner with assigned Strategic Account Manager(s) to develop, implement and execute a vertical market plan to maximize customer penetration and overall market share.
+ Promote and sell the full Tennant solution to assigned customer base.
+ Increase sales and average order size through effective cross-selling, up-selling, add-on sales and offering promotional sale items.
+ Educate customers about the full Tennant solution in order to improve sales and customer satisfaction.
+ Partner with a variety of internal teams to ensure we are meeting/exceeding customer expectations relative to quality of products and services, order accuracy, on-time delivery, and issue resolution.
+ In conjunction with the Strategic Account Manager(s), drive specific programs for Strategic Accounts
+ Consistently meet or exceed annual sales plan.
+ Maintain Strategic Accounts database with relevant customer information.
Required Education and Experience
+ Minimum five years of business experience in sales, inside sales and/or customer service
+ Demonstrated experience working directly with large National/Global customers, by phone and/or in person
+ Functional PC and PC application skills - SAP experience preferred
+ Track record of successful job performance
+ Bachelor's degree preferred
Required Interpersonal and Behavioral Skills
+ Establishes a clear line of sight between customer needs and organizational objectives
+ Takes initiative and ownership to identify and achieve goals and objectives
+ Sets appropriate timelines and follows projects and tasks through to completion
+ Examines issues from multiple perspectives to develop effective and sustainable solutions
+ Effectively integrates and manages the interface between groups
+ Instills trust and follows through on commitments
+ Exceptional organization and prioritization skills
+ Excellent verbal communication skills and a strong presence over the phone
Begin your journey with us. Let's reinvent how the world cleans.
Equal Opportunity Employer
Tennant Company is an equal opportunity employer. Employment decisions are made on the basis of individual skill, ability, reliability, productivity, and other factors important to performance. We do not discriminate on the basis of race, color, religion, sex, national origin, physical or mental disability, age, military service, pregnancy, sexual orientation, genetic information (including family medical history), marital status, gender identity or expression, parental status, political or any other non-merit based factors protected by state or federal law or local ordinance.
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