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Oil Change Service Advisor

Delta Sonic Car Wash • Henrietta, Town of, NY • Posted 2 days ago

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In-person • Full-time • $18.75/hr • Entry Level

Job Highlights

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As an Oil Change Service Advisor at Delta Sonic Car Wash, you will be a front line representative responsible for greeting customers in a positive, enthusiastic, and professional manner, educating them on products and services, and providing service recommendations based on maintenance schedules and service requirements. This role involves multi-tasking in a fast-paced environment, transacting customer purchases, maintaining cash handling procedures, and ensuring shop premises cleanliness. Cross-training for the Oil Change Tech position is provided.

Responsibilities

  • Greet all customers in a positive, enthusiastic, and professional manner.
  • Ensure each customer is educated on products and services.
  • Provide service recommendations based on maintenance schedules and service requirements.
  • Multi-task with a sense of urgency while meeting customer service expectations.
  • Transact customer purchases.
  • Maintain proper cash handling procedures.
  • Follow all position-specific procedures.
  • Ensure the maintenance and cleanliness of shop premises.
  • Cross-trained to work in the position of Oil Change Tech.

Qualifications

Required

  • Must be 18 years of age.
  • Valid driver's license is preferred.
  • Prior experience in automotive service writing, customer service, and/or sales is required.
  • Excellent communication skills.
  • Passion for providing great customer service.
  • Unwavering honesty and integrity.
  • Courteous and professional demeanor.
  • Detail-oriented mindset.
  • Must be a team player.
  • Willingness to work in all weather conditions, both indoor and outdoor environments.
  • Ability to work with a sense of urgency.
  • Ability to stand, walk and bend for long periods of time.
  • Ability to lift moderate amounts of weight.
  • Willingness to work a flexible schedule.
  • Effective June 1, 2024, seasonal employment opportunities due to attending school are no longer available. Year-round schedule availability is required to be considered for employment.

Full Job Description

Description

Join Our Award Winning Team!With flexible schedules, team member discounts, scholarship opportunities, and fun recognition programs, Delta Sonic offers a variety of career paths for you to grow with us. Recognized nationally as a Top Place to Work, we take great pride in providing outstanding opportunities and a positive work culture.

Team Members Enjoy:

+ Career opportunities

+ Flexible schedules

+ Team member discounts

+ Scholarship opportunities

+ Benefit options

+ A fun, team-oriented culture

+ Equal opportunity employer

Responsibilities:As a front line representative of the Delta Sonic Team, Oil Change Service Advisors are responsible for greeting all customers in a positive, enthusiastic, and professional manner while ensuring that each customer is educated on our products and services. Qualified candidates must have the ability to listen actively and interact professionally with customers while providing service recommendations based on maintenance schedules and service requirements.

This is a fast-paced position that requires the ability to multi-task with a sense of urgency while meeting customer service expectations. Additional responsibilities include, but are not limited to, transacting customer purchases, maintaining proper cash handling procedures, following all position-specific procedures, and ensuring the maintenance and cleanliness of shop premises. To better enhance product knowledge, all Oil Change Service Advisors are crossed trained to work in the position of Oil Change Tech. Individuals in this position can enjoy working in our state-of-the-art automotive service shops. The pay rate for this position is $18.75 per hour, plus eligible commission.

Requirements:

+ Must be 18 years of age and a valid driver's license is preferred

+ Prior experience in automotive service writing, customer service, and/or sales is required

+ Excellent communication skills and a passion for providing great customer service

+ Unwavering honesty and integrity

+ Courteous and professional demeanor

+ A detail-oriented mindset

+ Must be a team player

+ Willingness to work in all weather conditions, both indoor and outdoor environments

+ Ability to work with a sense of urgency

+ Ability to stand, walk and bend for long periods of time

+ Ability to lift moderate amounts of weight

+ Willingness to work a flexible schedule

+ Effective June 1, 2024, seasonal employment opportunities due to attending school are no longer available. Year-round schedule availability is required to be considered for employment

Delta Sonic has been awarded as a Top Place to Work in 2022, 2023, and 2024!