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Field Technician
DISH Network • LEWISBERRY, PA 17339 • Posted 2 days ago
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In-person • Full-time • $17.75/hr • Entry Level
Job Highlights
Using AI ⚡ to summarize the original job post
As a Field Technician at DISH Network, you will be responsible for delivering TV and Smart Home solutions to customers, ensuring a world-class customer experience. This role involves educating and connecting Americans with smart home possibilities, representing DISH in customers' homes daily. The position offers a guaranteed promotion after 6 months with a pay increase, performance incentives, comprehensive benefits, and significant opportunities for career advancement within the company.
Responsibilities
- Represent DISH in customers' homes daily.
- Simplify lives by consulting homeowners on smart home possibilities using the DISH install.
- Ensure a world-class customer experience.
- Travel may be required.
Qualifications
Required
- Aptitude to build rapport quickly.
- Ability to stand on a high ladder (up to 40 feet) for long periods of time.
- Ability to lift over 70 lbs at a time and remain within the individual weight limit requirements of 335 lbs.
- Ability to crawl into small spaces.
- Ability to work in varying climates/weather conditions.
- A valid driver's license in the state of employment with a driving record that meets DISH's safety standards.
About DISH Network
Dish Network is a leading satellite television provider in the United States, offering a wide range of programming options including sports, movies, news, and international channels. The company primarily serves residential and commercial customers with satellite television services, digital video recorder (DVR) services, high-definition programming, and video-on-demand options. Additionally, Dish Network operates Sling TV, a live TV streaming service, and is currently working on deploying its own 5G wireless network infrastructure across the country.
Full Job Description
DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and now we are building America's First Smart Network.
Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech and GenMobile.
**Department Summary**
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience is paying off: in 2023, DISH earned the J.D. Power award for being #1 in Overall Customer Satisfaction for the sixth year in a row.
**Job Duties and Responsibilities**
**What's in it for you?**
+ **Guaranteed promotion after 6 months with a $1.00 per hour pay increase!**
+ **Performance Incentives** with the potential for up to **$6,400** in your first year and **$9,100** each following year!
+ **Paid training, paid time off & paid holidays**
+ **4-day work week with opportunities to work overtime**
+ **Medical, Dental, Vision and Life Insurance packages and Health Savings Account**
+ **Free DISH TV programming at a value of $114.99/month** at your home, plus deeply discounted **Sling TV** and **Boost Infinite** phone plans
+ **401(K)** with company match **& Employee stock purchasing program (ESPP)**
+ **Tuition Reimbursement**
+ **DISH-supplied van, tools, and uniforms**
**Our greatest benefit is opportunity with over 400 of our current technician leadership starting as a technician.** If you have grit and tenacity, you will grow quickly at DISH! Performance based promotions include an automatic 5% pay increase at level 2 and 10% at levels 3 and 4.
**What will you be doing?**
As a Field Technician, you will be representing DISH in customers' homes daily. We build our value by simplifying lives and using the DISH install to consult homeowners on their infinite smart home possibilities.
**Skills, Experience and Requirements**
_All technicians must have:_
+ Aptitude to build rapport quickly. We want you to have a great time servicing our clients
+ Ability to stand on a high ladder (up to 40 feet) for long periods of time, lift over 70 lbs at a time and remain within the individual weight limit requirements of 335 lbs
+ Ability to crawl into small spaces and work in varying climates/weather conditions
+ A valid driver's license in the state you are seeking employment with a driving record that meets DISH's safety standard
+ Travel may be required
**Salary Ranges**
Compensation: $17.75/Hour
**Benefits**
From versatile health perks to new career opportunities, check out our benefits on our careers website (https://careers.dish.com/life/investing-in-you/) .
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
This will be posted for a minimum of 3 days or until the position is filled.
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