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Food Service Liaison Casual Cranberry
UPMC • Cranberry Township, PA 16066 • Posted 2 days ago
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In-person • Part-time • Entry Level
Job Highlights
Using AI ⚡ to summarize the original job post
The Food Service Liaison at UPMC Sherwood Oaks is responsible for processing and maintaining patient diet orders through automated diet office software, utilizing customer-friendly telephone skills to interact with patients and nursing to solve food service issues. This role involves communicating patient concerns, processing nutrition care orders, troubleshooting software issues, preparing tray tickets, and assisting patients with menu planning.
Responsibilities
- Communicates patient concerns or issues to supervisor or clinical staff in a timely fashion.
- Processes all phone calls using appropriate telephone skills. Follows up on issues in a timely manner to resolution.
- Processes all nutrition care orders according to established procedures in an accurate and timely fashion.
- Troubleshoots interface issues with diet orders and resolves. Reports software and printer problems to appropriate IS individual / group in a timely fashion.
- Prepares tray tickets for food assembly according to workflow procedures in the operation.
- Assists patients with menu planning in accordance with diet order in a helpful, friendly manner.
- Maintains record-keeping and prepares reports as assigned.
- Work permit required if under 18 years old.
Qualifications
Required
- Act 34
- OAPSA
About UPMC
UPMC, or the University of Pittsburgh Medical Center, is a leading integrated healthcare provider in the United States. It offers a wide range of medical services, including primary and specialty care, surgical procedures, and rehabilitation services. UPMC operates numerous hospitals, outpatient facilities, specialized care centers, and physician practices both domestically and internationally.
Full Job Description
**UPMC Sherwood Oaks is hiring a Casual Food Service Liaison to join our team!**
The hours will be 6 - 2:30PM, 10:30 - 7PM, and 3:30 to 7PM, alternating weekend and holiday shifts.
**Apply Today to Learn More!**
**Purpose:**
Responsible for processing and maintaining patient diet orders through automated diet office software. Utilizes customer friendly telephone skills to interact with patients and nursing to problem solve issues with food service.
**Responsibilities:**
+ Communicates patient concerns or issues to supervisor or clinical staff in a timely fashion.
+ Processes all phone calls using appropriate telephone skills. Follows up on issues in a timely manner to resolution.
+ Processes all nutrition care orders according to established procedures in an accurate and timely fashion.
+ Troubleshoots interface issues with diet orders and resolves. Reports software and printer problems to appropriate IS individual / group in a timely fashion.
+ Prepares tray tickets for food assembly according to workflow procedures in the operation.
+ Assists patients with menu planning in accordance with diet order in a helpful, friendly manner.
+ Maintains record-keeping and prepares reports as assigned.
+ Work permit required if under 18 years old.
**Licensure, Certifications, and Clearances:**
+ Act 34
+ OAPSA
**UPMC is an Equal Opportunity Employer/Disability/Veteran**
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