Project Coordinator

BILT Incorporated Job Title: Project Coordinator Department: Account Management Classification: Exempt Duration: Direct hire Location: BILT - Global Brand Support Center, Grapevine, Texas 76051 Overview Located in the Dallas-Ft. Worth (DFW) metroplex near DFW airport and the Southlake Town Square, BILT Incorporated is a fast-growing SaaS startup company, that is rapidly revolutionizing the interaction customers have with the brands and products they buy. BILT's 3D interactive Intelligent Instructions® are a unique differentiator that provide a superior customer experience for assembly and installation of products for retail and professional customers. BILT B2B customers will see a dramatic increase in positive customer sentiment, and a reduction in product returns and customer support costs - all of which improve a company's bottom line and turn their users into promoters of their brand. BILT also provides brands with valuable analytics that measure the entire instruction experience. Responsibilities Predict resources needed to reach objectives and manage resources in an effective and efficient manner Aligns scope of work and internal resource requirements Track & manage project costs to meet budget & margin targets Manage, and drive a detailed project schedule and work plan Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, progress, risks, dependencies, etc. Utilize industry best practices, techniques, and standards throughout entire project execution (Ex. Project Management Book of Knowledge (PMBOK) standards & practices, RACI methodology, etc.) Measure & assess project performance to identify areas for improvement Continual optimization & refinement of practices Qualifications Bachelor's degree in computer science, business, or a related field 1-3 years of project coordination and related experience Certified Associate of Project Management (CAPM) certification preferred (formal credentials and/or proven experience as a PM is required) Proven ability to solve problems creatively Strong familiarity with project management software tools, methodologies, and best practices Experience seeing projects through the full life cycle Excellent analytical skills Demonstrated ability to handle a large # of projects simultaneously Strong interpersonal skills and extremely resourceful Proven ability to complete projects according to outlined scope, budget, and timeline Disciplined, organized, confident Knowledge of 3D, animation, or CAD a plus Proficient in Microsoft Office, PowerPoint, and Excel All BILT employees are brand ambassadors for BILT and will be required to participate weekly (sometimes daily) in social campaigns to assist with the promotion of BILT About BILT The award-winning BILT app provides 3D interactive Intelligent Instructions® that are voice & text guided. Beginning with a product overview, BILT includes tools required, parts included and directs the procedure with a self-pacing play/pause capability. Tap. Zoom. Rotate. Register the product. Track the warranty. BILT provides the consumer an opportunity to review the product and assign a Net Promoter Score (NPS) corresponding to a star rating. BILT has proven to increase NPS, star ratings, product registrations and brand loyalty while reducing returns, calls to customer support, assembly time and errors. BILT empowers brands with analytics on each product and fundamentally changes the way companies connect to their consumers. Manufacturers maintain control of their content; updates to instructions can be made in real time, so they are never obsolete. BILT supports manufacturers' efforts to go green by minimizing paper instructions, warranty, and registration cards. For more company information visit: www.biltapp.com To apply for this position, send your resume to: resumes@biltcorp.com *This position is in the Grapevine Brand Support Center in Texas. Not a remote position. BILT, Inc. is an Equal Opportunity Employer committed to providing equal opportunities to all employees and applicants for employment without regard to race, color, sex (including pregnancy), sexual orientation, gender identity, age, national origin, religion, physical or mental disability, veterans' status, genetic information, or any other characteristic protected by law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities