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Assistant Manager
Dunkin' • Henrico, VA 23273 • Posted 1 day ago
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In-person • Full-time • Junior Manager
Job Highlights
Using AI ⚡ to summarize the original job post
The Assistant Manager at Dunkin' is responsible for overseeing the overall operation of the restaurant, including hiring and managing a team for exceptional guest service and managing the store's financial performance. This role involves driving sales and profitability, fostering a positive working environment, and acting as a role model for team members. The position offers competitive wages, health benefits, 401k matching, vacation pay, and opportunities for growth within the company.
Responsibilities
- Drive sales and profitability through effective execution of the Company's business plan
- Create a positive working environment by fostering teamwork among Team Members
- Conduct oneself in a professional manner when dealing with customers, Team Members, and corporate management
- Act as a role model for other Team Members by adhering to all state and Federal labor and health laws
- Uphold the policies and standards of performance and conduct set by the Company and the Dunkin brand
- Work with integrity, honesty, and accountability in all situations
Qualifications
Required
- Previous managerial experience preferred
- Previous fast food/quick service restaurant experience required
- Top-notch customer service skills
- Strong verbal and written communication skills
- Excellent leadership skills
- Ability to work well under pressure and multi-task
- Financial literacy and analytical/problem solving skills
- Access to a vehicle and a valid Driver's License
- Ability to lift 50 lbs
- Must submit to a background check
- Must be 16 years of age or older
About Dunkin'
Dunkin is a renowned coffee and baked goods chain known for its famous Iced Coffee and a wide range of bakery favorites. They also offer ready-to-drink iced coffee and milk beverages in delicious flavors like Mocha, French Vanilla, Espresso, and Original. Whether you need a morning energy boost or a delightful treat throughout the day, Dunkin provides a convenient and flavorful experience for customers on-the-go.
Full Job Description
**Description**
As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.
The Assistant Manager will be responsible for helping the store manager with the overall operation of the restaurant, and overseeing a team of employees that deliver exceptional guest service to managing the financial performance of the store.
Assistant Manager is expected to:
+ Drive sales and profitability through effective execution of the Company's business plan
+ Create a positive working environment by fostering teamwork among Team Members through effective training, communication and relationship building
+ Conduct himself/herself in a professional manner when dealing with customers, Team Members, and corporate management
+ Act as a role model for other Team Members by adhering to all state and Federal labor and health laws and upholding the policies and standards of performance and conduct that is set by the Company and the Dunkin brand
+ Work with integrity, honesty and accountability in all situations
**Benefits of working for a Dunkin' franchisee:**
+ Competitive wages
+ Awesome team-oriented environment
+ Lots of potential for growth within the company for those who work hard
+ Health, dental and vision insurance
+ Company match 401k
+ Vacation pay
+ Anniversary bonus
+ Birthday bonus
+ Employee of the month
+ Employee of the quarter
+ Employee of the year
+ Star Program (day off with pay for helping cover shifts)
+ Vendor discounts
+ Weekly pay
**Requirements**
+ Top-notch customer service skills
+ Strong verbal and written communication skills
+ Excellent leadership skills
+ Works well under pressure and is able to multi-task
+ Must have reliable transportation
+ Flexible availability, including weekends, holidays, and early mornings or late nights as needed
+ High School Diploma or Equivalent
**About**
We are a locally owned and operated Dunkin' franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day. Join our team today!
You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
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