American Airlines • Indianapolis, IN 46201 • Posted 1 day ago
Tailored resume, cover letter, and cheat sheet
Using AI ⚡ to summarize the original job post
The Customer Assistance Representative at American Airlines interacts with customers in a courteous, efficient, friendly, and professional manner. This role involves greeting customers, monitoring ticket counter areas for safety compliance, assisting with self-service kiosk check-in and baggage processing, troubleshooting kiosk technology issues, verifying travel documents, assisting with checked baggage processing, and providing gate information. The position requires a high school diploma or GED, fluency in English, and may require bilingual skills depending on the location.
About American Airlines
American Airlines, headquartered in Fort Worth, Texas, is one of the largest airlines in the United States. The company offers a wide range of air transportation services, operating an extensive network of domestic and international flights to over 350 destinations in more than 50 countries.
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
The Customer Assistance Representative interacts with customers in a courteous, efficient, friendly and professional manner: Starting pay is $15.63 per hour.
These are the essential functions of the job
This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations.
* Reasonable accommodations may be made for qualifying individuals with disabilities.
Minimum Qualifications- Education & Prior Job Experience
Preferred Qualifications- Education & Prior Job Experience
Feel free to take advantage of all that American Airlines has to offer:
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.
Search for other jobs like this one:
Search for popular related roles:
Search nearby locations hiring for this role: