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Services Project Manager

UKG (Ultimate Kronos Group) • Remote • Posted 2 days ago

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Remote • Full-time • $60,500-$86,950/yr • Mid Level

Job Highlights

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UKG is seeking a Services Project Manager to implement UKGPro, an award-winning HCM offering, into the Mid-Market customer segment. The role involves managing a variety of complex HCM projects simultaneously, effectively communicating and negotiating with internal and external customers, and ensuring all assigned project deliverables are of the highest quality within agreed-upon time and cost estimates. The position requires travel up to 25% and the ability to travel to Canada.

Responsibilities

  • Identify, develop, and communicate project work plans, scope, timeline, and project resourcing requirements
  • Manage and drive issues to closure
  • Perform risk management to minimize and mitigate project risks
  • Set and manage customer expectations of project deliverables then communicate, as needed, to meet changing situations
  • Use appropriate change control to manage change in project scope and schedule
  • Prepare, coordinate, and lead meetings between customers and appropriate internal resources
  • Enforce project standards to ensure deliverable quality
  • Ensure that both customers and team members are meeting their project commitments in order to ensure a successful customer launch
  • Must be comfortable in uncomfortable situations and conversations

Qualifications

Required

  • Project Manager with at least 2 years of experience managing implementation projects with virtual team members in the Human Capital Management space

Preferred

  • Experience in a SaaS environment leading complex/strategic clients
  • Demonstrated ability to manage multiple and complex projects concurrently
  • Demonstrates strong leadership presence and consulting skills, partnering with customer's executives
  • Strong, effective decision-making and multi-tasking skills within stringent deadlines
  • Knowledgeable of the human resources/payroll/benefits discipline
  • Ability to deal with ambiguity and adapt to meet changing scope and resource situations
  • Demonstrates good judgment to appropriately negotiate project schedule and cost items
  • Exercises solid escalation management skills

About UKG (Ultimate Kronos Group)

UKG is a leading provider of HR, payroll, and workforce management solutions, offering career opportunities with a focus on a culture of belonging and innovation. With over 70 years of expertise, UKG is a leader in human resources, payroll, and talent management, driven by a passionate team that values their employees and makes a positive impact in the world.

Full Job Description

Services Project Manager

**General Information**

Ref #:

20240040235

Travel Amount Required:

Up to 25%

Job Type:

Regular-Full Time

Location:

USA - USA - Remote

**Company Overview**

Here at UKG, our purpose is people. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people - both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for? Learn more at www.ukg.com/careers \#WeAreUKG

**Description & Qualifications**

Description

UKG is seeking energetic, customer-focused individuals to implement UKGPro, our award-winning HCM offering into our Mid-Market customer segment. Qualified candidates will have solid experience managing a variety of complex HCM projects simultaneously and are experienced in effectively communicating and negotiating resources, and timelines with our internal and external customers. Qualified candidates will exercise leadership and organizational management skills to ensure all assigned project deliverables have the highest quality within agreed-upon time and cost estimates.

**Need to be able to travel to Canada

Duties:

- Identify, develop, and communicate project work plans, scope, timeline, and project resourcing requirements

- Manage and drive issues to closure

- Perform risk management to minimize and mitigate project risks

- Set and manage customer expectations of project deliverables then communicate, as needed, to meet changing situations

- Use appropriate change control to manage change in project scope and schedule

- Prepare, coordinate, and lead meetings between customers and appropriate internal resources

- Enforce project standards to ensure deliverable quality

- Ensure that both customers and team members are meeting their project commitments in order to ensure a successful customer launch

- Must be comfortable in uncomfortable situations and conversations.

Qualifications

Basic Qualifications

- Project Manager with at least 2 years of experience managing implementation projects with virtual team members in the Human Capital Management space

- Experience in a SaaS environment a plus leading complex/strategic clients

Preferred Qualifications

- Demonstrated ability to manage multiple and complex projects concurrently

- Demonstrates strong leadership presence and consulting skills, partnering with customer's executives

- Strong, effective decision-making and multi-tasking skills within stringent deadlines

- Knowledgeable of the human resources/payroll/benefits discipline

- Ability to deal with ambiguity and adapt to meet changing scope and resource situations.

- Demonstrates good judgment to appropriately negotiate project schedule and cost items

- Exercises solid escalation management skills

**Pay Transparency for Colorado, New York, Washington and California**

The pay range for this position in Colorado, New York, Washington and California is $60,500 to $86,950, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation.

Information about UKG's comprehensive benefits can be reviewed on our careers site at https://www.ukg.com/careers.

San Francisco Bay Area Pay Law

There is a different range applicable to specific work locations, within the San Francisco Bay area, the base pay range for this role in those locations is USD $69,575 to $99,993 per year.

**EEO Statement**

**Equal Opportunity Employer**

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

View The EEO Know Your Rights poster (https://www.eeoc.gov/sites/default/files/2022-10/EEOC\_KnowYourRights\_screen\_reader\_10\_20.pdf) and its **supplement** .

View the Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)

UKG participates in E-Verify. View the E-Verify posters here (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) .

**Disability Accommodation**

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.