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Assistant Administrator

The Alden Network • Long Grove, IL 60047 • Posted 3 days ago

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In-person • Full-time • Junior Manager

Job Highlights

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The Assistant Administrator at The Alden Network is responsible for the internal operations of the facility under the direction of the Administrator. This role involves ensuring compliance with federal, state, and local standards, guidelines, and regulations, as well as facility policies. The Assistant Administrator plays a key role in planning, developing, organizing, implementing, evaluating, and directing the facility's programs and activities, with a focus on quality care and resident satisfaction.

Responsibilities

  • Plan, develop, organize, implement, evaluate, and direct the facility in its programs and activities.
  • Assure that all procedures are followed in accordance with established policies.
  • Directly supervise employees and instruct staff providing in-services training to promote job knowledge.
  • Identify problems, develop, and implement solutions with the assistance of Alden Management Services.
  • Assure that quality care is being rendered.
  • Assure the necessary and appropriate information to facilitate the admission of residents to the facility.
  • Represent the facility to clients, hospitals, and community agencies, establishing a good rapport with transferring institutions.
  • Provide direction for the entire facility in the absence of the Administrator.
  • Review the facility policy and procedure manual, Job Descriptions, cleaning schedules, etc., annually for revisions and make recommendations to the Administrator.
  • Ensure that all personnel follow established departmental policies and procedures, including appropriate dress code.
  • Attend and actively participate in resident care plan conference when indicated.
  • Investigate and follow through on all concerns made by the resident or their family. Communicate status thereof to complainant.
  • Meet with personnel regularly to assist in identifying and correcting problem areas and/or the improvement of services.
  • Schedule department work hours, personnel, work assignments, etc., to expedite work.
  • Counsel/discipline personnel as necessary.
  • Complete performance evaluations timely.
  • Create and maintain an atmosphere of warmth, personal interest, and positive emphasis throughout the facility.
  • Plan, conduct, and participate in In-service Education Programs.
  • Attend and participate in continuing education programs.
  • Recommend required changes to improve resident care and stay within budget.
  • Recommend improvements in facility physical plant and equipment.
  • Handle employee grievances and report to Administrator.
  • Supervise building and ground cleaning, and maintenance to assure that the facility is clean and attractive.
  • Conduct periodic evening, night, and weekend rounds of the facility to determine if the facility is being operated according to policies, procedures, and regulations.
  • Educate all staff on the importance of customer service.
  • Promote good public relations within the community.
  • Attend Department Head meetings, Infection Control meetings, Quality Assurance meetings, etc., on a regular basis.

Qualifications

Required

  • College education (Bachelor's Degree in Health Administration or higher) or licensed nurse
  • Knowledge of Long-Term Care preferred
  • Ability to read, write, and speak English effectively
  • Ability to deal tactfully and work effectively with residents, families, personnel, support agencies, and the general public
  • Ability to make independent decisions when circumstances warrant
  • Patience, enthusiasm, and a cheerful disposition
  • Leadership and supervisory ability
  • Qualified to sit for LNHA exams within 6 months- 1 year

Preferred

  • IL LNHA Licenses

Full Job Description

JOB SUMMARY

  • Under the direction and supervision of the Administrator the Asst. Administrator is delegated with responsibility and authority for the internal operations of the facility in accordance with current Federal, State, and local standards, guidelines and regulations, facility policies, and as may be directed by Alden Management Services.

QUALIFICATIONS

College education Required (Bachelors Degree in Health Administration or higher) or licensed nurse QUALIFICATIONS.
  • Knowledge of Long-Term Care preferred.
  • Must be able to read, write, and speak the English language in an understandable manner and communicate effectively.
  • Must be able to deal tactfully and have the ability to work effectively with residents, families, personnel, support agencies and the general public.
  • Must possess the ability to make independent decisions when circumstances warrant such action.
  • Must have patience, enthusiasm, and a cheerful disposition.
  • Must possess leadership and supervisory ability and willingness to work harmoniously with all personnel.
  • Must be qaulified to sit for LNHA exams within 6 months- 1 year
  • Preferred to have IL LNHA Licenses

PHYSICAL REQUIREMENTS

  • Must be able to move intermittently throughout the workday.
  • Must be able to cope with the mental and emotional stress of the position.
  • Must possess sight/hearing senses or use prosthetics that will enable these senses to function adequately so that the requirements of the position can be fully met.
  • Must function independently, have flexibility, personal integrity, and the ability to work effectively with residents, visitors, personnel, and support agencies.
  • Must be in good general health and demonstrate emotional stability.
  • Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people.
  • May be required to lift, push, pull, and move equipment, supplies, etc., throughout the day.
  • Is subject to exposure to infectious waste, diseases, conditions, etc., including exposure to the (HIV) Aids and Hepatitis B viruses.

ESSENTIAL FUNCTIONS

  • Plan, develop, organize, implement, evaluate, and direct the facility in its programs and activities.
  • Assure that all procedures are followed in accordance with established policies.
  • Directly supervise employees and instruct staff providing in-services training to promote job knowledge.
  • Identify problems, develop, and implement solutions with the assistance of Alden Management Services.
  • Assure that quality care is being rendered.
  • Assure the necessary and appropriate information to facilitate the admission of the residents to the facility from the home, hospital, or other facility, and to complete the paperwork necessary for the admission process.
  • Represent the facility to clients, hospitals, and community agencies, establishing a good rapport with the transferring institutions.
  • Provide direction for the entire facility in the absence of the Administrator.

Review the facility policy and procedure manual, Job Descriptions, cleaning schedules, etc., at least annually for revisions and make recommendations to the Administrator.
  • Ensure that all personnel follow established departmental policies and procedures, including appropriate dress code.
  • Attends and actively participates in resident care plan conference when indicated.
  • Investigate and follow through on all concerns made by the resident or their family. Communicate status thereof to complainant.
  • Meet with personnel on a regularly basis to assist in identifying and correcting problem areas and/or the improvement of services.
  • Schedule department work hours, personnel, work assignments, etc., to expedite work.
  • Counsel/discipline personnel as necessary.
  • Complete performance evaluations timely.
  • Create and maintain an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment throughout the facility.
  • Plan, conduct, and participate in In-service Education Programs.
  • Assist in the implementation and maintenance of an effective orientation program that orients the new employee to the facility, his/her department, and its policies and procedures.
  • Attend and participate in continuing education programs.
  • Recommend required changes to improve resident care, stay within budget, or both.
  • Recommend improvements in facility physical plant and equipment.
  • Handle employee grievances and report to Administrator.
  • Supervise building and ground cleaning, and maintenance to assure that the facility is clean, odor free and attractive in appearance.
  • Conduct periodic evening, night, and weekend rounds of the facility to determine if the facility is being operated according to policies, procedures, and regulations.
  • Educate all staff on the importance of customer service.
  • Promote good public relations within the community.
  • Attend Department Head meetings, Infection Control meetings, Quality Assurance meetings, etc., on a regular basis.
  • Perform other related duties as assigned.

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