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Entry Level Customer Service Representative
Divergent Marketing Solutions • San Bernardino, CA 92401 • Posted 3 days ago
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In-person • Full-time • Entry Level
Job Highlights
Using AI ⚡ to summarize the original job post
We are seeking an Entry Level Customer Service Representative to join our team at Divergent Marketing Solutions. The role involves helping customers by providing product and service information, resolving technical issues, and being part of a full sales cycle. Bilingual abilities are a major plus but not necessary.
Responsibilities
- Handle customer inquiries and complaints
- Provide information about the products and services
- Work with the customers closely to conduct sales presentations and process sales orders
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Conduct market research in surrounding office location areas
Qualifications
Required
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Preferred
- Bilingual abilities
Full Job Description
We are seeking an Entry Level Customer Service Representative to join our team! The Entry Level Customer Service Representative will be responsible for helping customers by providing product and service information, resolving technical issues and a part of a full sales cycles. Bilingual abilities are a major plus for the role but are not necessary to apply.
Entry Level Customer Service Representative Responsibilities:
Entry Level Customer Service Representative Qualifications:
#LI-Onsite
Entry Level Customer Service Representative Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Work with the customers closely to conduct sales presentations and process sales orders
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Conduct market research in surrounding office location areas
Entry Level Customer Service Representative Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
#LI-Onsite
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