Executive Director

Join Sage Hospice as an Executive Director!
With services available throughout Arizona, we have many opportunities for people who want to develop their careers in care. We champion those devoting their lives to bettering the lives of others. As a Health Practitioner at Sage Hospice, you have the space to develop your talents, to fulfil your aspirations and explore different career paths. We give you the time and freedom to grow with us. That's how we're different. If you want your talent for caring to be recognized and nurtured, join us.

ABOUT THE ROLE

The Executive Director (ED) is responsible for the day-to-day operations of their assigned program(s) including growth and financial performance. The ED, in collaboration with the Area Vice President of Operations (AVP), and other leadership, will establish, implement, and evaluate goals and objectives for hospice services that meet/exceed established budget goals, promote the standards of quality, and contribute to the total organization and philosophy. They will ensure the employment of qualified hospice personnel, the provision of hospice services, the delegation and/or the coordination/completion of hospice personnel evaluations, and the standards of care that comply with federal and state regulations.

*This position is 8:00am-5:00pm, Monday - Friday

*For Phoenix and surrounding areas

MAJOR JOB FUNCTIONS:

• Promote and practice the Sage Family of Companies philosophy and mission of "Providing the most compassionate, comprehensive, and qualified care to people with a life-limiting illness to serve them through their individual journey with dignity, respect, and integrity."
• Ensures compliant operational processes, efficiencies, quality, patient care, compliance, census growth, and financial performance of the assigned program(s) to ensure the achievement of budget goals.
• Directs staff in the performance of their duties to ensure they are providing excellent and compliant care to all eligible patients, caregivers, and their families.
• Acts as an inspiring leader and mentor for the regional branches and ensures the delivery of excellent patient, caregiver, and family care.
• Collaborates/coordinates with the Vice President of Business Development (VPBD), the Director of Business Development (DBD), and the business development team(s) for the growth of assigned program(s) by creating and implementing strategic, long-term, and short-term business plans and strategies with results that meet/exceed company budgeted census and admissions as well as individual business development team member performance expectations.
• Actively participates in the growth of the assigned program(s) by developing relationships with referral sources to promote growth and ensure excellent customer service.
• Interviews and approves for hiring adequate and qualified personnel to care for patients and their families to ensure quality care and customer satisfaction.
• Monitors and supports the quality of care by evaluating hospice services and personnel using measurable outcomes, goals, and objectives.
• Ensures hospice personnel and the organization remain current with clinical information and practices, and on local, state, and national hospice issues and trends.
• Partners with the Education and Human Resources (HR) departments to ensure staff development and performance management including orientation, in-service, continuing staff education, testing competency skills, renewal of required certifications, quality assessment performance improvement, and annual reviews.
• Partners with HR to guide the organization on conflict and complaint management and dispute resolution.
• Actively leads and participates in the Quality Assurance Performance Improvement (QAPI) Program to ensure compliance with all state and federal regulatory agencies.
• Actively participates in the Interdisciplinary Group (IDG) meeting to ensure the organization is meeting the unique needs of each patient, caregiver, and family.
• Coordinates with other departments, services, and senior management, as appropriate to promote the standards of quality and contribute to the Company's philosophy and mission.
• Collaborates with outside agencies and vendors for effective management of services.
• Promotes and encourages the immediate reporting of safety and quality of service issues to quickly identify and resolve quality concerns.
• Oversees emergency planning for the agency including written plans, staff education, crisis communications, and public relations, and shares decision-making with the AVP.
• Reviews and verifies that all services are billable and correctly billed to the proper payor sources.
• Participates in operational planning, budgeting, and monitoring of operational progress toward accomplishing financial goals.
• Ensures appropriate data collection and regular, complete reports are received by the Regional Vice President of Operations (RVP) or AVP.
• Maintains compliance by ensuring accurate and timely documentation within the electronic medical records (EMR).
• Performs other duties as assigned.

REQUIRED EDUCATION/EXPERIENCE:

• Associate degree in healthcare administration, or related field, or the equivalent.
• Five (5) years of experience in an operational leadership role within home health or hospice.
• Must have reliable transportation, proof of current automobile insurance, and a valid driver's license.

Because those who care deserve more.

Whether you are already in the care sector or looking to take your first step, we offer a unique opportunity. The Sage Family of Companies provides the highest standards of care to those at or near the end of their life. As a group, we share a commitment to building a culture where employees have the time and support to do their best work: building meaningful connections with patients and families, growing skills and knowledge, and always looking for ways to improve. We make sure you feel valued, trusted, recognized and rewarded - as well as having the satisfaction of knowing you are growing your career with a company that is highly respected for the quality of care we deliver.

Apply now.

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