Associate Product Manager

Job Highlights

Using AI ⚡ to summarize the original job post

Responsibilities

• Collaborate with Product Development Director(s), other product leaders, and key stakeholders to execute the strategy for the products.
• Own the user experience associated with the product areas under management.
• Develop a deep understanding of users' needs and become an expert in the customers and users of the product.
• Ensure that product initiatives are aligned and integrated with the overall vision and roadmap.
• Recommend business-building opportunities, including product enhancements, interface improvements, business development ideas, marketing tactics, etc.
• Participate in discovery processes to identify, evaluate and define features and functionality.
• Support Business Product Owners in creating clear, concise, and complete user stories.
• Collaborate with Design, Development, QA and other team members to ensure releases deliver defined functionality.
• Measure and communicate performance against product KPIs.
• Assist with training stakeholders on new features and functionality.
• Prepare documentation of procedures, processes, and product features.
• Work with Product Development Director and other key stakeholders to own responsibility for product areas.
• Bring innovation to bear on the company's products and their ability to serve customers/users.
• Evaluate partner/competitor activities and make recommendations based on observations.

Qualifications

Required

• Bachelor's degree preferred
• 2 or more years of digital product management experience
• 2 or more years of experience with AGILE development methodologies
• Experience in insurance, warranty, managed services, or mobile/wireless industry is a plus
• Experience in B2B SAAS and/or API-first businesses preferred
• Experience in gathering detailed product requirements and formulating business metrics for reporting
• Relentless desire for innovation balanced with customer expectations
• Excellent creativity, innovation, management and organizational skills
• Action orientation; demonstrated ability to translate market and customer feedback into products and features
• Metrics and outcome driven; experience in using data and metrics to back up assumptions and assertions of customer and business value

Preferred

• Technical fluency; comfortable discussing tradeoffs and new opportunities with technical team members
• Proven ability to make sound recommendations that balance feature (customer experience) versus time-to-market trade-offs
• Excellent interpersonal skills; proven ability to guide cross-functional teams through influence versus direct management
• Superb follow-through, problem-solving and communications skills
• Professional with mature business judgment and strong collaborative style
• Fluency in Microsoft Office, including Word, Excel, and PowerPoint
• Experience working with Aha, ADO, Jira, Confluence, and/or other similar tools

About Assurant, Inc.

Assurant is a leading provider of risk management solutions in the insurance industry. They offer protection and warranty solutions for consumer electronics, appliances, vehicles, homes, as well as insurance products like pre-funded funeral insurance, renters insurance, and property preservation services. The company operates globally and focuses on expanding its digital capabilities and enhancing customer experience through innovative solutions.