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RECEPTIONIST - The Residence at Quarry Hill
LCB Senior Living • South Burlington, VT 05403 • Posted 6 days ago
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In-person • Full-time • Entry Level
Job Highlights
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LCB Senior Living is seeking a full-time Receptionist for The Residence at Quarry Hill in South Burlington, VT. The role involves promoting the mission and core values of the Residence, representing the organization positively, handling incoming calls and visitors, maintaining the front desk, and responding to emergency situations. This position offers a rewarding opportunity to work with seniors and requires a high school diploma or GED, with a preference for six months to one year of prior reception experience.
Responsibilities
- Promote the mission and core values of the Residence and LCB Senior Living to residents, visitors, co-workers, and the surrounding community.
- Represent and interact positively with potential residents, family members, and professionals.
- Perform all duties and responsibilities with a positive attitude.
- Handle incoming telephone calls in a professional and courteous manner and directs them accordingly.
- Greet guests and visitors in a professional and courteous manner and directs them accordingly.
- File correspondence.
- Sort mail.
- Record and type guest meal charges.
- Maintain and file resident safety sheets.
- Type correspondence as needed.
- Coordinate front desk activities.
- Maintain the front desk in a neat and orderly manner.
- Respond to emergency situations by contacting appropriate party; 911, fire department, police etc.
- Attend required in-service training sessions and orientations.
- Respond to residents needs in a courteous manner.
- Update the communication log book on a regular basis.
- Maintain community brochures and stock.
Qualifications
Required
- Knowledge of basic telephone reception systems and techniques.
- Ability to handle all incoming telephone calls and visitors in a pleasant and courteous manner.
- Ability to respond calmly to emergency situations.
- Ability to communicate in English both orally and in writing.
- Focused and dedicated to provide excellent customer service.
- High school diploma or GED.
- Requires six months to one-year prior reception experience in an office environment.
- Typing or word processing experience is preferred.
- Must be able to lift a minimum of fifteen (15) lbs. and be able to carry objects.
- Must be able to push and pull carts, and continuously walk, sit and stand.
- Must be able to turn, crouch, kneel, stoop, bend below waist, and reach above shoulder height as tasks dictate.
- Must use good body mechanics.
- Must be able to type and use a computer.
Full Job Description
Job Details
Job Location
The Residence at Quarry Hill - South Burlington, VT
Description
If you have been looking for a career that loves you back... This is the one!
LCB Senior Living is hiring a Receptionist at The Residence at Quarry Hill. Apply today for immediate consideration!
**Full Time Positions Available!**
**Hours: 2pm-8pm!**
What We Offer:
Essential Functions, Duties and Responsibilities:
Qualifications
Job Qualifications:
Job Location
The Residence at Quarry Hill - South Burlington, VT
Description
If you have been looking for a career that loves you back... This is the one!
LCB Senior Living is hiring a Receptionist at The Residence at Quarry Hill. Apply today for immediate consideration!
**Full Time Positions Available!**
**Hours: 2pm-8pm!**
What We Offer:
- Great benefits starting from Day One (Full-Time)
- Health
- Vision
- Dental
- 401k
- PTO- Paid Time Off
- Work with an Amazing Team!
- Possibility for tuition reimbursement
- Rewarding role working with seniors
Essential Functions, Duties and Responsibilities:
- Promote the mission and core values of the Residence and LCB Senior Living to residents, visitors, co-workers and the surrounding community.
- As an associate you are expected to have an active role in growing community occupancy by representing and interacting positively with potential residents, family members and professionals.
- Perform all duties and responsibilities with a positive attitude.
- Handle incoming telephone calls in a professional and courteous manner and directs them accordingly.
- Greet guests and visitors in a professional and courteous manner and directs them accordingly.
- File correspondence.
- Sort mail.
- Record and type guest meal charges.
- Maintain and file resident safety sheets.
- Type correspondence as needed.
- Coordinate front desk activities.
- Maintain the front desk in a neat and orderly manner.
- Respond to emergency situations by contacting appropriate party; 911, fire department, police etc.
- Attend required in-service training sessions and orientations.
- Respond to residents needs in a courteous manner.
- Update the communication log book on a regular basis.
- Maintain community brochures and stock.
Qualifications
Job Qualifications:
- Knowledge, Skills and Abilities:
- Must have knowledge of basic telephone reception systems and techniques.
- The ability to handle all incoming telephone calls and visitors in a pleasant and courteous manner, provide clerical support and represent the residence in a professional manner.
- The ability to respond calmly to emergency situations is essential.
- The ability to communicate in English both orally and in writing is essential.
- Focused and dedicated to provide excellent customer service
- The ability to handle emergency situations calmly and completely is essential.
- Education: A high school diploma or GED is preferred.
- Experience: Requires six months to one-year prior reception experience in an office environment. Typing or word processing experience is preferred.
- Physical Demands:
- Finger and hand dexterity to handle and manipulate instruments and equipment.
- Visual and auditory acuity.
- Must be able to lift a minimum of fifteen (15) lbs. and be able to carry objects.
- Must be able to push and pull carts, and continuously walk, sit and stand.
- Must be able to turn, crouch, kneel, stoop, bend below waist, and reach above shoulder height as tasks dictate.
- Must use good body mechanics.
- Must be able to type and use a computer.
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