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Shift Supervisor - Clewiston #153
Goodwill Industries of Southwest Florida • Clewiston, FL 33440 • Posted 5 days ago
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In-person • Part-time • Junior Manager
Job Highlights
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The Shift Supervisor at Goodwill Industries of Southwest Florida assists the management team in achieving revenue, expense, and profit objectives, training staff, and ensuring compliance with merchandise standards, customer service expectations, and company policies. This part-time role requires strong customer service skills, business acumen, and the ability to work long hours, including weekends, evenings, and holidays.
Responsibilities
- Assist the management team in achieving revenue, expense, and profit objectives as outlined in the store's budget.
- Train staff to successfully comply with all production goals, merchandise standards, customer service expectations, mission integration, and full adherence to all company policies and procedures.
- Ensure compliance with all company policies and procedures.
- Supervise and train staff in production, merchandising, checkout, and customer service.
- Use good judgment, patience, and understanding in various situations.
- Follow oral and written instructions.
- Work in stressful conditions.
- Learn to correctly use all point of sale and donation systems, office computer, and telephone.
- Work in various physical positions such as bending, stooping, reaching, and twisting.
- Lift, push, pull, and move items up to 40 pounds.
- Stand for long periods of time.
- May work outdoors where temperatures and climate can fluctuate.
Qualifications
Required
- High school diploma or equivalent.
- One year of retail sales experience preferred.
- Ability to learn how to correctly use all point of sale and donation systems, office computer, and telephone.
- Skills to work in stressful conditions and use good judgment, patience, and understanding.
- Ability to follow oral and written instructions.
- Familiarity with business related mathematics.
- Ability to supervise and train staff in production, merchandising, checkout, and customer service.
- Ability to bend, stoop, reach, and twist.
- Ability to lift, push, pull, and move items up to 40 pounds.
- Ability to stand for long periods of time.
- May have to occasionally work outdoors where temperatures and climate can fluctuate.
Full Job Description
Goodwill INDUSTRIES OF Southwest Florida, INC.
Shift Supervisor
Part time
Location: Clewiston - Store #153
Based in Fort Myers, Florida, Goodwill of Southwest Florida is committed to serving people with disabilities and disadvantages by offering life-changing opportunities to achieve independence., Goodwill Industries of Southwest Florida works with the community providing support in mission services, retail and donated goods, and business development.
Description of Responsibilities: Great customer service skills. Under the direction of the Store Manager, the Shift Supervisor assists the management team in the following: achievement of revenue, expense and profit objectives as outlined in the stores budget, training of staff to successfully comply with all production goals, merchandise standards, customer service expectations, mission integration and full adherence to all company policies and procedures. They must have the right combination of business acumen, interpersonal skills, and leadership necessary to meet the performance standards for the store. Working long hours, weekends, evenings and holidays are often part of the job.
Required Experience: High school diploma or the equivalent. One year of retail sales experience preferred.
Required skills: Ability to learn how to correctly use all point of sale and donation systems, office computer and telephone. Must have skills to work in stressful conditions and use good judgment, patience and understand. Follow oral and written instructions; familiarity with business related mathematics; Supervise and train staff in production, merchandising, checkout and customer service; bend, stoop, reach, and twist, lift, push, pull and move items up to 40 pounds; able to stand for long periods of time; may have to occasionally work outdoors where temperatures and climate can fluctuate
BENEFITS AND EMPLOYEE WELL-BEING
Workplace Values
Respect: We treat all people with dignity and respect.
Stewardship: We honor our heritage by being socially, financially, and environmentally responsible.
Ethics: We strive to meet the highest ethical standards.
Learning: We challenge each other to strive for excellence and to continually learn.
Innovation: We embrace continuous improvement, bold creativity, and change.
Shift Supervisor
Part time
Location: Clewiston - Store #153
Based in Fort Myers, Florida, Goodwill of Southwest Florida is committed to serving people with disabilities and disadvantages by offering life-changing opportunities to achieve independence., Goodwill Industries of Southwest Florida works with the community providing support in mission services, retail and donated goods, and business development.
Description of Responsibilities: Great customer service skills. Under the direction of the Store Manager, the Shift Supervisor assists the management team in the following: achievement of revenue, expense and profit objectives as outlined in the stores budget, training of staff to successfully comply with all production goals, merchandise standards, customer service expectations, mission integration and full adherence to all company policies and procedures. They must have the right combination of business acumen, interpersonal skills, and leadership necessary to meet the performance standards for the store. Working long hours, weekends, evenings and holidays are often part of the job.
Required Experience: High school diploma or the equivalent. One year of retail sales experience preferred.
Required skills: Ability to learn how to correctly use all point of sale and donation systems, office computer and telephone. Must have skills to work in stressful conditions and use good judgment, patience and understand. Follow oral and written instructions; familiarity with business related mathematics; Supervise and train staff in production, merchandising, checkout and customer service; bend, stoop, reach, and twist, lift, push, pull and move items up to 40 pounds; able to stand for long periods of time; may have to occasionally work outdoors where temperatures and climate can fluctuate
BENEFITS AND EMPLOYEE WELL-BEING
- Health, vision and dental plans
- 403(b) retirement plan
- Paid holidays
- Personal time off (PTO)
- Employee Assistance Program
- Store Discounts
- Tuition Reimbursement
Workplace Values
Respect: We treat all people with dignity and respect.
Stewardship: We honor our heritage by being socially, financially, and environmentally responsible.
Ethics: We strive to meet the highest ethical standards.
Learning: We challenge each other to strive for excellence and to continually learn.
Innovation: We embrace continuous improvement, bold creativity, and change.
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