Service Dispatcher at Westshore Honda

Job Highlights

Using AI ⚡ to summarize the original job post

Responsibilities

• Implements and maintains an effective dispatch system.
• Schedules shop work to facilitate maximum productivity in accordance with dealership policy and the technician skill level required.
• Prioritizes and controls all comebacks to ensure proper and prompt attention.
• Ensures proper repair order documentation, i.e., complaint, cause and correction noted on every repair order with punch time for each operation.
• Tracks and monitors tech productivity
• Reviews job status frequently, logging status and reporting any change in time or cost estimates to the appropriate service advisor and/or customer.
• Maintains timely and professional contact with service team and customers.
• Maintains an organized and up-to-date repair dispatch log.
• Assists in coordinating with parts and valet team for maximum proficiency in productivity

Qualifications

Required

• 1 Year or more prior shop and/or Tech experience
• High school diploma or equivalent
• Ability to read and comprehend instructions and information
• Excellent communications and interpersonal skills
• Good judgment and ability to work well with others
• Reliable transportation
• Valid driver's license with acceptable driving record
• Pass background screening requirement