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Medical Receptionist

USA Clinics Group • Bronx, NY 10457 • Posted 4 days ago

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In-person • Full-time • $18.00-$20.00/hr • Entry Level

Job Highlights

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As a Medical Receptionist at USA Clinics Group, you will balance the needs of patients while maintaining efficient workflow of the office. This role involves supporting the physician in all facets of medical procedures, ensuring patients have an excellent service experience, and performing clerical tasks. The position is full-time, flexible, and requires availability to work between 7am - 8pm and weekends as needed. Bilingual in English and Spanish is required.

Responsibilities

  • Greet patients and escort them to the examination rooms; assist patients with the completion of forms as necessary.
  • Become familiar with clinic computer hardware and software and use according to company policies.
  • Answer multiple line and multiple language telephone lines.
  • Schedule appointments and accommodate patient appointment needs, such as ordering transportation, rescheduling, etc.
  • Contact insurance companies to verify eligibility.
  • Perform clerical work as needed, i.e., copying, filing, faxing, etc.
  • Comply with patient needs at all time and ensure all questions are answered.
  • Maintain procedure rooms by ensuring that they are neat and ready for use at all times.
  • Assist doctors during Endovenous Laser Therapy procedures in accordance with instructions and individual doctor preferences.
  • Prepare patients before procedures and clean up after.
  • Ensure patient receipt of post-procedure instructions and how to obtain medication if needed.
  • Monitor supply levels and replace as needed.
  • Train new staff as needed.
  • Assist ultrasound staff as needed.
  • Transport supplies or equipment as needed.
  • Work overtime as required.
  • Additional duties as assigned.

Qualifications

Required

  • High school diploma or equivalent
  • Receptionist or healthcare experience
  • Spanish and English
  • Weekend availability

Full Job Description

As a Medical Receptionist, you would balance the needs of patients and maintain efficient work-flow of the office as well as provide support to the physician in all facets of medical procedures - before during and after. In addition, you would ensure that the patient has an excellent service experience.

This position is full-time and flexible to work at our Bronx clinic locations. Must be available to work between 7am - 8pm and weekends as needed. Bilingual in English and Spanish is required.

Responsibilities
  • Greet patients and escort them to the examination rooms; assist patients with the completion of forms as necessary.
  • Become familiar with clinic computer hardware and software and use according to company policies.
  • Answer multiple line and multiple language telephone lines.
  • Schedule appointments and accommodate patient appointment needs, such as ordering transportation, rescheduling, etc.
  • Contact insurance companies to verify eligibility.
  • Perform clerical work as needed, i.e., copying, filing, faxing, etc.
  • Comply with patient needs at all time and ensure all questions are answered.
  • Maintain procedure rooms by ensuring that they are neat and ready for use at all times.
  • Assist doctors during Endovenous Laser Therapy procedures in accordance with instructions and individual doctor preferences.
  • Prepare patients before procedures and clean up after.
  • Ensure patient receipt of post-procedure instructions and how to obtain medication if needed.
  • Monitor supply levels and replace as needed.
  • Train new staff as needed.
  • Assist ultrasound staff as needed.
  • Transport supplies or equipment as needed.
  • Work overtime as required.
  • Additional duties as assigned.
  • Pay Rate: $18-$20/hr

Requirements
  • Education: High school diploma or equivalent Required
  • Receptionist or healthcare experience Required
  • Spanish and English Required
  • Weekend availability Required

Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Paid Time Off (Vacation/Sick Days)