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Dining Room Manager

Ecumenical Retirement • Harrisburg, PA 17109 • Posted 4 days ago

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In-person • Full-time • $21.00-$24.00/hr • Junior Manager

Job Highlights

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The Dining Room Manager at Ecumenical Retirement is responsible for overseeing all dining areas, ensuring smooth and professional operations, training and scheduling dining servers, and ensuring customer satisfaction. This role is ideal for individuals who value the company of older adults, thrive in delivering memorable experiences, and are motivated to lead success. The position offers a full-time schedule with a pay range of $21 to $24 per hour, based on experience, and includes a comprehensive benefits package.

Responsibilities

  • Interviews and hires all Dining Associates with approval of Director of Dining Services.
  • Responsible for the training of new Dining Associates and PCAs and monitors adherence to all new and existing procedures.
  • Performs Dining Associate's evaluations in a timely manner.
  • Assists Director of Dining Services in planning, coordinating, and implementing all aspects of special functions.
  • Assures resident satisfaction through presenting a dining room atmosphere that is organized, clean, noise free, and unrushed.
  • Communicates openly with residents and co-workers and meets with new residents.
  • Assists with menu development and service enhancements with the Director of Dining Services.

Qualifications

Required

  • At least one year's dining room experience
  • Some training/management experience
  • High School diploma or GED preferred
  • Completion National Serv Safe Course and willingness to complete within 6 months of hire

Preferred

  • Outgoing personality
  • Solid communication skills
  • Strong customer service orientation
  • Must present a neat, clean appearance
  • Demonstrate a positive, cheerful attitude

Full Job Description

***Pay starts at $21/hour - $24/hour with the opportunity to earn more based on experience***

A Dining Room Manager ensures that the dining rooms run in a smooth and professional manner. They are responsible for oversight of all dining areas, training and scheduling of dining servers and ensuring customer satisfaction. We are seeking individuals who value the company of older adults, thrive in delivering memorable experiences and are motivated to lead success.

***Full Time 11am-7pm (includes every other weekend and every other holiday)***

We're Proud to Offer our Coworkers:

  • Above standard industry wages, with the opportunity to earn more based on experience
  • PayActiv On-Demand Pay - Work today, get paid tomorrow
  • Performance-based bonuses for attendance, feedback, and more through our "Engage" coworker centered bonus program
  • Length of service bonus
  • $2 meal plan
  • Career Path growth opportunities - learn and earn additional bonuses from $750 - $2,000 (position specific)
  • Generous paid time off with PTO rollover - unused days carry over to the next year
  • Double time holiday pay (including YOUR birthday)
  • Personal Day of Meaning Holiday - 8 hours of additional holiday pay added to your PTO bank
  • Highmark Blue Shield Healthcare Benefits, Highmark Vision and United Concordia Dental
  • 401(k) with employer match contribution
  • Employee Assistance Program (EAP)
  • Wellness reimbursement incentives
  • Pet Insurance

Ask your Employment Specialist during your interview for details on any of our coworker centered benefits and incentives.

Dining Room Manager Responsibilities:

  • Interviews and hires all Dining Associates with approval of Director of Dining Services. Works cooperatively with Dining Aides and Personal Care Aides in the dining rooms creating an atmosphere that is conducive to our enhanced dining program.
  • Responsible for the training of new Dining Associates and PCAs and monitors adherence to all new and existing procedures. Performs Dining Associate's evaluations in a timely manner.
  • Assists Director of Dining Services in planning, coordinating, and implementing all aspects of special functions.
  • Assures resident satisfaction through presenting a dining room atmosphere that is organized, clean, noise free, and unrushed, thus creating an enjoyable dining experience.
  • Communicates openly with residents and co-workers and meets with new residents.
  • Assists with menu development and service enhancements with the Director of Dining Services.

Dining Room Manager Requirements:

  • At least one year's dining room experience and some training/management experience
  • High School diploma or GED preferred. Completion National Serv Safe Course and willingness to complete within 6 months of hire.
  • Successful candidate will have an outgoing personality, solid communication skills and strong customer service orientation. Must present a neat, clean appearance and demonstrate a positive, cheerful attitude.

About Country Meadows/Ecumenical:

We have over 2500 co-workers who are serving our residents with meaning, thriving with purpose and leading our company with innovation! We have been serving seniors for over 30 years, and we invite you to join our vision for making lives better.

EOE