Voyage Healthcare has been providing healthcare for 70 years and empowers over 200 employees to deliver high-quality healthcare to our patients. We are one of the few independent clinics left in the state of Minnesota and continue to strive towards our mission - improving the well-being of our surrounding communities. With a variety of specialties and four locations in the northwest Twin Cities metro, we offer a supportive and patient-centered atmosphere and the ability for career growth. At Voyage Healthcare, we believe in care & compassion, belonging, excellence, teamwork, well-being, impact, and adaptability. Become part of our team where we foster a positive, supportive, and compassionate environment built on our organization's values.Voyage Healthcare is looking for a
Medical Receptionist Float to join our team. Medical Receptionists are responsible for welcoming patients and visitors, updating patient information, collecting payments, and schedule appointments.
This position will require you to travel to our 4 clinic locations (Crystal, Maple Grove, Osseo, and Plymouth). In addition, you will be trained as a Corporate Scheduler. The schedule rotates and will require opening and closing shifts. If you enjoy working with people in a fast-paced clinic environment, we encourage you to apply!
$1,000 SIGN-ON BONUS: When hired as a Medical Receptionist, you are eligible for a $1,000 tiered Sign-On Bonus! Bonuses will be paid in three installments. All signing bonuses will be treated as regular income and subject to all applicable taxes. (Additional details will be provided upon offer of employment with Voyage Healthcare.)
Responsibilities:- Create a welcoming and professional environment by greeting visitors and patients, whether in-person or on the phone
- Optimize provider schedules and patient satisfaction with efficient scheduling for appointments and procedures for multi-specialty, multi-location clinics
- Verifying patient information with confidentiality, as well as collecting co-pays and previous balances
- Scheduling follow-up appointments and procedures as necessary
- Communicate with patients and patient's family to ensure completion of appropriate patient forms
- Complies with procedures and policies to ensure a safe work environment and compliance with OSHA standards
- Performs other related duties as assigned
Requirements:- High school diploma or equivalent
- 1-3 years of medical clinic experience
- Proficiency in electronic medical record systems (EMR)
- Strong customer service-focused mindset with ability to handle and keep up with fast-paced, high patient call volumes
- Excellent communication and interpersonal skills with the ability to communicate effectively with patients and staff
- Ability to undertake a variety of diverse care tasks
- Must enjoy working in a team environment
Voyage Healthcare offers the following benefits:- Supportive, collaborative, and welcoming work environment where your contributions are valued
- Paid Time Off (PTO)
- Paid Holidays + birthday floating holiday
- Medical, Dental & Vision Insurance
- Long Term Disability Insurance (LTD)
- Short-Term Disability Insurance (STD)
- Company paid life insurance
- Retirement Benefits with 401(k) match
- Education Assistance
- Employee Assistance Program (EAP)
Voyage Healthcare is an Equal Employment Opportunity/Affirmative Action Employer. Applicants are considered for employment based on their education, training, experience, and aptitude for the position. EOE/AA
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