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Business Development Coordinator

Subaru of Glendale • Glendale, CA 91204 • Posted 3 days ago

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In-person • Full-time • Entry Level

Job Highlights

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Subaru of Glendale is seeking a Business Development Coordinator to join their team. The role involves answering customer calls, establishing follow-ups with sales appointments, responding to internet, phone, and live chat inquiries, providing initial product information, presenting initial financing options, and following up with leads. The ideal candidate will have at least one previous role in customer service, excellent teamwork skills, a prompt and courteous demeanor, a positive and hardworking personality, and strong computer skills.

Responsibilities

Answer customer calls and establish follows-ups with sales appointments.
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
Provide customers with initial product information and direct them to the appropriate dealership resources.
Present initial financing options based on customer needs.
Follow up with leads that are not ready to make an appointment or no-show.
Participate in team and process development sessions - keeping positive relationships with teammates, sales teams and dealership management.
Utilize CRM tracking system daily.

Qualifications

Required

At least one previous role based in customer service experience
Excellent teammate with collaborative attitude and eagerness to improve
Prompt and courteous demeanor
Positive and hardworking personality
Strong computer skills
Valid driver's license

Full Job Description

At Subaru of Glendale we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Subaru of Glendale is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.

Benefits

Medical
Dental
Vision
Life Insurance
Paid Vacation
Paid Training
Discount on Products and Services

Responsibilities

Answer customer calls and establish follows-up with sales appointments.
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
Provide customers with initial product information and direct them to the appropriate dealership resources.
Present initial financing options based on customer needs.
Follow up with leads that are not ready to make an appointment or no-show.
Participate in team and process development sessions - keeping positive relationships with teammates, sales teams and dealership management.
Utilize CRM tracking system daily.

Qualifications

At least one previous role based in customer service experience
Excellent teammate with collaborative attitude and eagerness to improve
Prompt and courteous demeanor
Positive and hardworking personality
Strong computer skills
Valid driver's license

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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