HVAC Inside Sales Rep

Overview

Baker Brothers Plumbing, Air & Electric is currently seeking an Inside Sales Representative to join our HVAC team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day. Our Inside Sales Reps are tasked with building a rapport with our customers, following up on leads left by our HVAC sales team, collaborating with the managers and technicians on closing processes, making product recommendations, and identifying sales opportunities. We are looking for someone who has experience with in-home HVAC sales or have held a similar Inside Sales role with a residential HVAC company. You will be a vital addition to our team by helping drive the HVAC Sales department's revenue by your proven sales skills and follow-through!

What's In It For Me?

• Competitive Pay Structure
• Annualized Bonus Plan
• Robust PTO Plan
• Health, Vision and Dental plans for you and your family to choose from
• 401K Retirement Plan with company match up to 30%
• Life Insurance, Short-Term and Long-Term Disability
• Special Program Options: FSA, EAP, Legal Services, and Identity Theft
• Continuous Training for your Professional Development
• Working in a dynamic, collaborative, and fun environment
• Coached and supported career growth

Responsibilities

What Will I Do?

• Conduct outbound calls and create a positive rapport with customers.
• Follow-up on quotes, understand the customer's needs and offer solutions that meet their requirements.
• Negotiate pricing and terms to close the deal.
• Maintain operational excellence through accurate reporting, keeping a detailed record of your sales and ongoing project status.
• Promote lead generation by encouraging referrals.
• Handle any customer concerns by escalating to the appropriate manager and striving for 100% customer satisfaction.

Qualifications

Do I have What it Takes?

• High School Diploma or equivalent; HVAC Sales experience preferred.
• Service Titan experience is preferred.
• An in-depth knowledge and/or experience with HVAC systems is beneficial.
• Ability to prioritize, set goals, manage multiple tasks, and handle deadlines.
• Excellent problem-solving skills and a team mentality to enhance team productivity.
• Ability to build business through your proven sales skills.
• Positive energy and enthusiasm to drive sales and company growth.

Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.