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Veterinary Receptionist

COMPANION PET PARTNERS, LLC • Marina del Rey, CA 90292 • Posted 3 days ago

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In-person • Full-time • $19.00-$24.00/hr • Mid Level

Job Highlights

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Marina Veterinary Center is seeking a Client Care Representative to join our team in Marina del Rey. The role involves greeting clients, answering calls, scheduling appointments, maintaining medical records, and educating clients on veterinary services. The position offers a modern facility, state-of-the-art equipment, and a focus on harmonious work environments. The facility closes for lunch and operates on an alternative work week schedule.

Responsibilities

  • Greet clients in a friendly, professional, and efficient manner
  • Answer multi-line phone system and direct calls accordingly
  • Maximize clinic productivity through proper scheduling and confirmation of appointments
  • Prepare, record, and maintain any required documents or medical records
  • Keep hospital facility disinfected, organized and neat
  • Obtain deposits and payments from clients
  • Utilize computer systems like email applications, chat support, and veterinary programs
  • Educate clients on veterinary services and care

Qualifications

Required

  • At least 3 years of Veterinary Receptionist experience
  • Knowledge of veterinary procedures, terminology, medications, vaccinations, and other products
  • Excellent communication skills with the ability to empathize and connect with clients
  • Strong organizational skills and attention to detail
  • Proficiency in using computer systems
  • High School Diploma/GED
  • Available Schedule: Full-time position, must have Saturday availability and a flexible schedule

Preferred

  • Experience with Avimark

Full Job Description

Marina Veterinary Center is looking for a Client Care Representative to join our team! Marina is a modern veterinary hospital located in Marina del Rey. Our hospital boasts a spacious facility that allows for increased efficiency in delivering wellness veterinary services, including surgical, dental care, and chemotherapy. We also have state-of-the-art equipment that includes laparoscopy and endoscopy. We take pride in fostering attentive care to our patients and clients and we value harmonious work environments.

We close our facility daily for lunch and offer an alternative work week schedule.

Duties and Responsibilities:
  • Greet clients in a friendly, professional, and efficient manner
  • Answer multi-line phone system and direct calls accordingly
  • Maximize clinic productivity through proper scheduling and confirmation of appointments
  • Prepare, record, and maintain any required documents or medical records
  • Keep hospital facility disinfected, organized and neat
  • Obtain deposits and payments from clients
  • Utilize computer systems like email applications, chat support, and veterinary programs
  • Educate clients on veterinary services and care

Qualifications and Skills:
  • A least 3 years of Veterinary Receptionist experience
  • Experience with Avimark is preferred but not required
  • Knowledge of veterinary procedures, terminology, medications, vaccinations, and other products
  • Excellent communication skills with the ability to empathize and connect with clients
  • Strong organizational skills and attention to detail
  • Proficiency in using computer systems
  • High School Diploma/GED

Available Schedule: Full-time position, must have Saturday availability and a flexible schedule
  • We are open: Monday-Saturday 8am-6pm
  • Closed Sundays

Benefits We Offer:
  • Competitive compensation commensurate with experience ($19.00 - $24.00 per hour)
  • Health, dental, and vision insurance
  • 401k + company match
  • Paid time off
  • Continuing education opportunities
  • Professional development support
  • Mental health assistance
  • Employee discounts on veterinary services
  • Scrub allowance
  • Employee Referral Program
  • Hardworking and synergetic work environment!

Apply today! We look forward to hearing from you!

Marina Veterinary Center is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, national origin, religion, gender, marital status, gender identity, sexual orientation, veteran status, disability, age, or other legally protected status.