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Front Desk Associate

Chiropractic Partners - Doctor Lancaster • Cary, NC 27511 • Posted 3 days ago

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In-person • Full-time • Entry Level

Job Highlights

Using AI ⚡ to summarize the original job post

As a Front Desk Associate at Chiropractic Partners - Cary, you will play a crucial role in providing holistic healthcare services to patients in Cary, NC. This full-time position involves assisting patients during their visits, managing appointments, collecting payments, and supporting the team's well-being. The role offers competitive pay, health insurance, generous PTO, a retirement plan, employee discounts, and complementary treatment for you and your family.

Responsibilities

  • Assist patients during their visits
  • Collect payments and schedule financial payment plans
  • Use electronic health record (EHR) system for appointment scheduling and confirmations
  • Update patient records
  • Help patients complete required paperwork
  • Answer any questions patients may have
  • Maintain a positive attitude and resolve problems professionally
  • Lead daily team huddles, reviewing goals and motivating staff

Qualifications

Required

  • Associate's degree or higher
  • Demonstrated ability to interact with patients professionally and respectfully
  • Excellent organizational skills and attention to detail
  • Strong communication skills with the ability to lead team discussions and huddles

Preferred

  • Experience in a healthcare setting or customer service role
  • Proficiency with EHR systems
  • Empathetic demeanor and a commitment to patient care
  • Flexible problem-solving skills

Full Job Description

At Chiropractic Partners - Cary, our goal is to provide holistic healthcare services to patients around Cary, NC, helping them ease their pain and discomfort. If you're an attentive, customer service-driven person looking for a great opportunity to help others and transform lives, consider supporting our mission as a full-time Front Desk Associate!

When you join our office, you positively impact patients and help foster their healing while earning competitive pay. To support our team's well-being, we also offer these great benefits and perks:
  • Health insurance
  • Generous paid time off (PTO)
  • Retirement plan
  • Employee discounts
  • Complementary treatment in our office for you and your immediate family
  • Professional growth and development opportunities
  • Positive, inclusive work culture with 4-day workweeks

Help us make a difference - apply to be a Front Desk Associate today!

A LITTLE ABOUT US

Chiropractic Partners - Cary is the premier healthcare provider in Western Wake County, dedicated to enhancing patient well-being through chiropractic care and neuropathy treatment. Our vision is to create a community where drugs and surgery are a last resort, where longevity and a better quality of life go hand-in-hand, and where everyone has the chance to optimize their health and well-being. Our commitment to state-of-the-art technology and up-to-date research in healthcare is unwavering.

Just as we care deeply for our patients and community, we extend our commitment to our employees. We foster a nurturing workplace culture through comprehensive benefits and genuine concern for their well-being, making our chiropractic office a second home for all who join us.

DOES THIS SOUND LIKE YOU?

You're a vital part of our patients' health and wellness journeys, providing great customer service and supporting them as they progress with their care plans. With a warm and helpful demeanor, you assist our patients during their visits, collect payments, and schedule financial payment plans. Skillfully using our electronic health record (EHR) system, you manage appointment scheduling and confirmations as well as update patient records.

You help patients complete required paperwork and answer any questions, creating a welcoming and comfortable environment. During difficult situations, you maintain a positive attitude and resolve problems professionally. You also lead daily team huddles, reviewing our goals and motivating staff to provide the best patient care possible!

Here's what we need from our Front Desk Associate:
  • Associate's degree or higher
  • Demonstrated ability to interact with patients professionally and respectfully
  • Excellent organizational skills and attention to detail
  • Strong communication skills with the ability to lead team discussions and huddles

Preferred Qualifications
  • Experience in a healthcare setting or customer service role
  • Proficiency with EHR systems
  • Empathetic demeanor and a commitment to patient care
  • Flexible problem-solving skills

READY TO APPLY?

Join our office as a Front Desk Associate and contribute to incredible patient experiences! It's easy to reach out with our short initial application. Apply today and help take our customer service efforts to the next level!