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Radiologic Technologist (Rad Tech) Extern - Express Care
CARLE • peoria, IL 61639 • Posted 4 days ago
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In-person • Full-time • Temporary • Internship
Job Highlights
Using AI ⚡ to summarize the original job post
The Radiologic Technologist Extern at CARLE is a student position requiring enrollment in a Radiologic Technologist program. This role involves assisting the Physician, Nurse Practitioner, and Physician Assistant with both front office and back office duties in an outpatient setting. Responsibilities include patient care, clerical tasks, and administrative duties, all under the direction of a Provider. The position requires continuous patient interaction, professional communication, and adherence to clinical protocols and Carle Health policies.
Responsibilities
- Perform and/or assist clinical procedures under the supervision of a Provider in the exam suite.
- Greet and welcome patients upon arrival, escort them back to the exam suite, and assist with completion of patient satisfaction surveys.
- Obtain patients' review of systems and history, measure vital signs, and complete all necessary documentation in the patient's chart.
- Offer patient convenience items to ensure comfort in the exam suite or lobby.
- Follow symptom-initiated protocols for clinic operation.
- Perform labs as ordered by protocols or provider direction.
- Review after visit summary and provide instructions to patients as instructed by the Provider.
- Call all patients back 48-72 hours post clinic visit for mandatory follow-up phone calls.
- Keep exam rooms stocked with medical supplies, maintain instruments, and sterilize as required.
- Take, relay, and process messages from patients, Providers, and pharmacies.
- Maintain compliance with CLIA, OSHA, Safety and Risk Management guidelines.
- Monitor environmental conditions to secure protected health information in compliance with Corporate Compliance and HIPAA policies.
- Demonstrate initiative to improve quality and customer service.
Qualifications
Required
- Must be enrolled in a Radiologic Technologist program.
About CARLE
Carle Health is a healthcare organization operating in Illinois, offering a wide range of services including clinical care, health insurance, research, and academics. They have a team of nearly 16,500 members providing high-quality care through eight hospitals, physician group practices, health insurance plans, and medical education institutions, with a focus on innovation, diversity, and community impact.
Full Job Description
THIS IS A STUDENT POSITION - MUST BE ENROLLED IN A RAD TECH PROGRAM.
The Clinical Care Attendant Medical Office Assistant is responsible for assisting the Physician, Nurse Practitioner, and Physician Assistant (collectively "Provider") with front office and back office duties in the outpatient management of patients on a rotating basis. This position is a vital part of the office team that cares for patients in the clinic setting working under the direction of a Provider and working closely with the Provider, other clinical staff, and direct patient care. Additionally, the Clinical Care Attendant is responsible for a variety of clerical and clinical functions within a clinic setting requiring knowledge and integration of available standards, resources, and data; discretion; good judgment; diplomacy; decision making; and a strong customer service attitude. Acting as the patient advocate, the Clinical Care Attendant has continuous contact with Providers, patients, patient families/ significant others, community agencies, and patient care staff and management.
The Clinical Care Attendant Medical Office Assistant is responsible for assisting the Physician, Nurse Practitioner, and Physician Assistant (collectively "Provider") with front office and back office duties in the outpatient management of patients on a rotating basis. This position is a vital part of the office team that cares for patients in the clinic setting working under the direction of a Provider and working closely with the Provider, other clinical staff, and direct patient care. Additionally, the Clinical Care Attendant is responsible for a variety of clerical and clinical functions within a clinic setting requiring knowledge and integration of available standards, resources, and data; discretion; good judgment; diplomacy; decision making; and a strong customer service attitude. Acting as the patient advocate, the Clinical Care Attendant has continuous contact with Providers, patients, patient families/ significant others, community agencies, and patient care staff and management.
- Clinical Excellence/Patient CarePerform and/or assist clinical procedures consistent with training under supervision of Provider in exam suite. Greet and welcome patients immediately upon arrival to the clinic. Escort back to exam suite. Complete patient registration and associated paperwork or assist in on-line registration as needed, based on patient need, ability and desire. Escort and check out upon completion of visit and assist patient with completion of patient satisfaction survey if needed at the time of check out.Obtain patients review of systems and history, measure vital signs, including but not limited to weight, blood pressure, pulse, temperature, and complete all necessary documentation in patient's chart and consistent with clinical protocol. Offer patient convenience items (water, coffee, tea, warm blankets, etc.), to ensure patient is comfortable in exam suite and/or lobby. Follow symptom-initiated protocols in place for clinic operation. Perform labs as ordered/instructed either by protocols or provider direction. Review after visit summary and provide instructions to patient as instructed by Provider.Call all patients back 48-72 hours post clinic visit to perform mandatory follow up phone call. Consistent with Carle Health policy and as directed by Provider call patient with results reporting in a professional and courteous manner consistent with training and licensure. Keep exam rooms stocked with adequate medical supplies, maintain instruments, and sterilize as required. Take, relay, and process messages from patient, Provider, pharmacy consistent with training and licensure. Consistent with Carle Health policy maintain all logs and required checks (e.g., refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid change, etc.).
- Employee DevelopmentMaintain Carle Health and department policies, procedures and objectives; performs functions other than described due to extenuating circumstances.May serve other departments as assigned.Be aware of what is happening in clinic/department and the organization by attending clinic/department meetings, reading emails and regularly checking information on the organization's intranet site.Maintain regular and consistent compliance with CLIA, OSHA, Safety and Risk Management guidelines.Maintain compliance with Personnel policies and procedures.Monitor environmental conditions in order to secure protected health in a manner consistent with all Corporate Compliance and HIPAA policies and procedures.Demonstrate initiative to improve quality and customer service by striving to exceed customer all duties consistent with training.Perform other duties as requested by Clinic Manager to facilitate the smooth and effective operations of the office.
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