APLA Health • Los Angeles, CA 90079 • Posted today
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The Front Office Administrator at APLA Health is responsible for all onsite aspects of front office administration at an assigned clinic location. This role involves welcoming patients and visitors, scheduling appointments, utilizing electronic systems for patient registration, assisting with patient check-in and registration, updating financial information, verifying insurance eligibility, and ensuring quality customer service. The position offers a competitive salary, comprehensive benefits, and a chance to make a significant impact in the LGBT and other underserved communities.
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at
.We offer great benefits, competitive pay, and great working environment!
We offer:
This is a great opportunity to make a difference!
This position will pay $25.00 - $26.20 hourly. Salary is commensurate with experience.
POSITION SUMMARY:
Responsible for all onsite aspects of front office administration at assigned APLA Health Clinic location.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
· Assist patients with checking in and registration in new online system answering questions as needed.
· Assist patients with patient portal – showing them how to sign up, send messages, have telehealth visits, etc.
· Learn and promote APLA Health’s services, facilities, and programs and be able to direct patients/guests accordingly.
· Participate in special projects to promote a wider range of APLA Health clinical and non-clinical services thereby contributing to efforts to meet contract goals and reach quality markers.
· Work as a contributing team member and act in a professional and respectful manner at all times.
· Comply with all standard operating policies and protocols of APLA Health & Wellness.
· *Schedule is Monday - Friday, 8am - 5PM, occasionally working 10am-7pm schedule.*
OTHER SPECIFIC DUTIES/TASKS MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
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