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Customer Service Reps Needed

Manpower • Chicago Heights, IL 60411 • Posted 1 day ago

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In-person • Full-time • $22.01/hr • Temporary • Entry Level

Job Highlights

Using AI ⚡ to summarize the original job post

Manpower is seeking Customer Service Representatives to join their team in Chicago Heights, IL for a 3-month assignment with the possibility of conversion to permanent. The role involves billing shipments according to tariffs and pricing agreements, resolving documentation errors, assisting customers with inquiries, and performing general clerical duties. This position offers a competitive hourly rate and the potential for permanent employment.

Responsibilities

  • Bill shipments according to applicable tariffs and pricing agreements.
  • Recognize and resolve documentation errors.
  • Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions.
  • Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing.
  • Process over, short and damaged freight and related documentation for customer resolution.
  • Walk and/or stand for extended periods on a loading dock that is not climate-controlled.

Qualifications

Required

  • Experience working as a Customer Service Representative
  • General clerical duties

About Manpower

Manpower US is a leading staffing provider in the United States, offering temporary staffing, permanent placement, talent assessment, training, and workforce consulting services across various industries. As a subsidiary of ManpowerGroup, it has a strong global presence and is known for connecting individuals with meaningful job opportunities while assisting organizations in finding the right talent. Operating since 1948, the company has a reputation for its expertise in matching job seekers' skills with client organizations' needs.

Full Job Description

Our client located in Chicago Heights, IL is seeking Customer Service Reps to join their team. These are 3 month assignments with the possibility of converting to perm; $22.01 hourly rate; Mon thru Fri; 12pm-8:30pm. We look forward to hearing from you soon!

Job Title: Customer Service Rep

Location: Chicago Heights, IL

Pay Range: $22.01

What’s the Job?

Bill shipments according to applicable tariffs and pricing agreements.
Recognize and resolve documentation errors.
Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions.
Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing.
Process over, short and damaged freight and related documentation for customer resolution.
Walk and/or stand for extended periods on a loading dock that is not climate-controlled.

What’s Needed?

Experience working as a Customer Service Rep
General clerical duties

What’s in it for me?

Good pay
Potential to go perm

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

customer service rep