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Supply Chain Asset Protection Security Supervisor
Lowe's • Statesville, NC 28625 • Posted 1 day ago
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In-person • Full-time • Junior Manager
Job Highlights
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The Supply Chain Asset Protection Security Supervisor at Lowe's is responsible for partnering with the Supply Chain leadership team to provide a visible and proactive physical security and safety presence throughout the assigned supply chain location. This role involves supervising SC Security Officer expectations, ensuring proper staffing of scheduled posts, executing job functions to support the Asset & Protection & Safety Manager, and conducting regular patrols to identify potential security concerns. The supervisor will also de-escalate situations, respond to incidents, and maintain required certifications and licenses.
Responsibilities
- Partner with Supply Chain leadership team to provide a visible and proactive physical security and safety presence.
- Supervise SC Security Officer expectations for assigned location of responsibility.
- Ensure all scheduled SC Security Officer posts are properly staffed.
- Execute job functions to support the Asset & Protection & Safety Manager.
- Validate physical security of the building throughout the day.
- Engage with over-the-road and dedicated fleet drivers in compliance with CTPAT.
- Validate regular safety and physical security audits conducted by the SC Security Officer.
- Conduct regular patrols of the interior and exterior premises.
- De-escalate situations involving associates, visitors, and contractors.
- Respond promptly and appropriately to incidents, accidents, and emergencies.
- Collaborate with Supply Chain leadership and associates to enforce policies and procedures.
- Report any suspicious behavior, safety hazards, or security breaches.
- Utilize case management system to complete detailed incident reports.
- Utilize CCTV to monitor physical security and detect unauthorized activities.
- Attend monthly Safety Team meetings.
- Maintain all required certifications and licenses.
- Participate in court hearings and maintain relationships with local Law Enforcement.
Qualifications
Required
- High School or GED
- 5-7 years of experience in Retail, security, first-responder, or military
- 1-2 years of experience with detailed incident report-writing
- 1-2 years of experience conducting quality reviews/audits
- Driver's License
- Security License
Preferred
- Associate's Degree in Criminal Justice, Safety, or related security field
- 1-2 years of experience using physical security systems (CCTV, EAS, etc.)
- First-Aid Certification
- De-Escalation/Crisis Intervention
About Lowe's
Lowe's is a leading American home improvement retailer that offers a wide range of products and services to help customers enhance and maintain their homes. The company operates over 2,200 stores across the United States, Canada, and Mexico, with a strong emphasis on providing quality products, exceptional service, and innovative solutions for home improvement projects. Although facing competition from The Home Depot, Lowe's continues to invest in technology, expand its online offerings, and improve the customer experience to meet evolving needs in the market.
Full Job Description
Essential Functions:
- Partner with Supply Chain leadership team to provide a visible and proactive physical security and safety presence throughout the assigned supply chain location to ensure Lowe's Safe environment.
- Supervise SC Security Officer expectations for assigned location of responsibility. This includes training, attendance, scheduling, performance, and the management of all Security equipment (CCTV, alarm monitoring, etc.)
- Ensures that all scheduled SC Security Officer posts are properly staffed
- Execute job functions to support the Asset & Protection & Safety Manager
- Validates physical security of the building, per company policy/procedure, throughout the day (Gates, Doors, Perimeter)
- Engagement with over-the-road and dedicated fleet drivers including inbound & outbound processes in compliance with Customs-Trade Partnership Against Terrorism (CTPAT)
- Validate regular safety and physical security audits conducted by the SC Security Officer to ensure proper execution using hand-held mobile devices
- Conduct regular patrols of the interior and exterior premises to identify potential security concerns both on foot and by using a company-owned vehicle
- De-escalate situations involving associates, visitors, and contractors, using professional techniques.
- Respond promptly and appropriately to incidents, accidents, and emergencies, such as medical situations or fire alarms
- Collaborate with Supply Chain leadership and associates to enforce policies and procedures
- Report any suspicious behavior, safety hazards, or security breaches to the appropriate Leadership.
- Utilize case management system to complete detailed incident reports, including accurate descriptions of events, individuals involved, and actions taken
- Utilize CCTV to monitor physical security and detect unauthorized activities.
- Attend monthly Safety Team meetings to stay informed about updates, concerns, and procedural changes.
- Maintain all required certifications and licenses as required by Lowe's
- Participates in court hearings, if applicable. Updates case files and maintains relationships with local Law Enforcement
- Maintaining State Guard Licensing requirements for the Security Team (if required)
Minimum Requirements:
- High School or GED
- 5-7 Years Retail, security, first-responder, or military experience (or related field)
- 1-2 Years Big-box retail, security, or military experience
- 1-2 Years Experience with detailed incident report-writing
- 1-2 Years Experience conducting quality reviews/audits
- Driver's License
- Security License
Preferences:
- Associate's Degree with a study in Criminal Justice, Safety, or related security field preferred
- 1-2 Years Experience in using physical security systems (CCTV, EAS, etc.)
- First-Aid Certification
- De-Escalation/Crisis Intervention
_Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law._
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.
- Partner with Supply Chain leadership team to provide a visible and proactive physical security and safety presence throughout the assigned supply chain location to ensure Lowe's Safe environment.
- Supervise SC Security Officer expectations for assigned location of responsibility. This includes training, attendance, scheduling, performance, and the management of all Security equipment (CCTV, alarm monitoring, etc.)
- Ensures that all scheduled SC Security Officer posts are properly staffed
- Execute job functions to support the Asset & Protection & Safety Manager
- Validates physical security of the building, per company policy/procedure, throughout the day (Gates, Doors, Perimeter)
- Engagement with over-the-road and dedicated fleet drivers including inbound & outbound processes in compliance with Customs-Trade Partnership Against Terrorism (CTPAT)
- Validate regular safety and physical security audits conducted by the SC Security Officer to ensure proper execution using hand-held mobile devices
- Conduct regular patrols of the interior and exterior premises to identify potential security concerns both on foot and by using a company-owned vehicle
- De-escalate situations involving associates, visitors, and contractors, using professional techniques.
- Respond promptly and appropriately to incidents, accidents, and emergencies, such as medical situations or fire alarms
- Collaborate with Supply Chain leadership and associates to enforce policies and procedures
- Report any suspicious behavior, safety hazards, or security breaches to the appropriate Leadership.
- Utilize case management system to complete detailed incident reports, including accurate descriptions of events, individuals involved, and actions taken
- Utilize CCTV to monitor physical security and detect unauthorized activities.
- Attend monthly Safety Team meetings to stay informed about updates, concerns, and procedural changes.
- Maintain all required certifications and licenses as required by Lowe's
- Participates in court hearings, if applicable. Updates case files and maintains relationships with local Law Enforcement
- Maintaining State Guard Licensing requirements for the Security Team (if required)
Minimum Requirements:
- High School or GED
- 5-7 Years Retail, security, first-responder, or military experience (or related field)
- 1-2 Years Big-box retail, security, or military experience
- 1-2 Years Experience with detailed incident report-writing
- 1-2 Years Experience conducting quality reviews/audits
- Driver's License
- Security License
Preferences:
- Associate's Degree with a study in Criminal Justice, Safety, or related security field preferred
- 1-2 Years Experience in using physical security systems (CCTV, EAS, etc.)
- First-Aid Certification
- De-Escalation/Crisis Intervention
_Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law._
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.
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